T.J. Maxx

Reviews, get directions and contact details for T.J. Maxx

Address: 12551 Jefferson Ave #137, Newport News, VA 23602, USA

Phone: (757) 833-0240

Website

State: Virginia

Zip Code: 23602

Update Info

Similar places near

Ross Dress for Less 46 meter This location generally has a really good selection but its super busy, the lines are...

Lane Bryant 61 meter The customer service in this store have really went down you have a lot of African Am...

Old Navy 113 meter Good prices on reasonable, comfortable, and also fashionable clothes. I can have grey...

Counts' Hallmark 141 meter

Versona 187 meter Have been in the area for 1 1/2yr and just discovered this store. What a find! Love i...

Torrid 224 meter Thick girl shopping heaven! Always great clearance section!

Kohl's Newport News 358 meter Always have good sales and today the cashier helped me easily find and use a15% disco...

Goodluck Menswear 683 meter Very much recommended for sophisticated man

Pandoras Box 1 miles

CASH MONEY - GUNS-GOLD & MORE! 1 miles

Burlington 1 miles Selection is pretty decent. Clothes are ehhhh but as far as home accessories and oth...

Walmart Supercenter 1 miles You can tell this store has good management, because, All the employees are very prof...

Cash Converters 1 miles Wait, employees are allowed to leave 5 star reviews to openly promote their own store...

Citi Trends 1 miles Love this store!!! Great for buying really nice brand name kids clothes and shoes at ...

Cash Quick-Colony 1 miles Great customer service. Order placed in error and they issued a credit for the full ...

Binder's Jewelers Inc 1 miles

New York & Company 2 miles I love New York and Company, but honestly, this has to be the worse store I have ever...

Charlotte Russe 2 miles

Reviews

Customer Service at some of the stores could be better.

I had heard so much about the stores; traffic was really bad and thought I would stop in to check them out.  My eyes were bothering me and I couldn't see the size in the shoes, but it was in tiny print too.    

When I arrived home I realized that the shoes were 2 different sizes.  I tried to return the shoes to get it corrected through another TJ Maxx, but was informed that I had to take them back where I purchased them.

I went back to the same store I purchased the shoes and the store associate was not willing to get the issue resolved.  She stated my receipt didn't match the shoes, but it was the only purchase I made in that store so I only had the one receipt.

If the store associate would have double checked the shoe sizes and been paying more attention to my purchase in the first place, none of anything else would have happened.  And having to take a purchase back to the store of original purchase makes me think twice about shopping at stores during my travels.  If I am going to have to take it back to the same store - that is a problem.

I was adamant that the store was going to make it right because I did not have a good pair of right size shoes & I was out my money.  All I wanted was the right size of shoes.  The store associates and store manager agreed that the associate that checked the purchase should have double checked the shoe sizes.

Finally issue resolved and happy.

 9 years ago (04-07-2017)

Very well organized. I don't like that they don't have very many choices for bigger size shoes or choices for children's shoes though. Other than that, there's lots to choose from for the family and home. Prices could be a little better, but I guess it's worth it. 😉

 9 years ago (01-06-2017)

I found what i was looking for great location minutes away from my house so very convenient..love tht they have Nike most of all

 9 years ago (05-07-2017)

Great deals. They have everything you need from clothes, shoes to furniture and decoration. It's more upscale than Ross. 

 9 years ago (21-04-2017)

I love the max it is one of my favorite stores to shop at.

 9 years ago (09-07-2017)

Comment on this business

Map, Satellite View
Street View

to add T.J. Maxx map to your website;

<iframe width="450" height="300" src="https://us.a-better-place.com/v.php?seo=t-j-maxx&id=305038&yuk=300" frameborder="0"></iframe><p style="font-size:11px;margin-top:5px;"><a href="https://us.a-better-place.com/t-j-maxx-i305038.html" target="_blank" title="T.J. Maxx">T.J. Maxx</a></p>

T.J. Maxx

Reviews, get directions and contact details for T.J. Maxx

Find nearby businesses, restaurants and hotels

We use cookies