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Reviews, get directions and contact details for T-Mobile

About

Welcome to the T-Mobile Old National Hwy in College Park, GA Branded Retail Store Facebook Page. We are the 4G LTE Network Carrier mobile service provider.

Story

T-Mobile USA, Inc. provides wireless voice, messaging, data, and mobile internet services to customers throughout COLLEGE PARK, GA.Our national cell phone network offers voice coverage to more than 96% of Americans across the United States where they live, work, and play. We offer some of the most innovative smartphones, Internet devices, tablets, and cell phones powered by iOS, Android, and Windows Phone operating systems. We work with leading wireless device manufacturers including Apple, Samsung, Google, HTC, Nokia, and LG.

At T-Mobile®we believe the right wireless devices and cell phone rate plan, including prepaid and no annual service contract plan options, can enhance the lives of our customers living in COLLEGE PARK, GA. And that flexible mobile phone business solutions, including unlimited talk, text, and data plans while on our nationwide 4G LTE network, can help small businesses and corporations in COLLEGE PARK, GA succeed.

Our affordable wireless service, our unlimited nationwide 4G LTE coverage, the fastest nationwide 4G LTE network, and our top-rated wireless devices are all designed to do one thing: help the people of COLLEGE PARK, GA stay connected to what's most important to them - at home and virtually wherever they go.

• Fastest 4G LTE network based on download speeds. Capable device and qualifying service required to achieve 4G LTE speeds; coverage not available in some areas. LTE is a trademark of ETSI.

This community page is intended for customers to express their opinions and thoughts about this location's T-Mobile products and services. However T-Mobile observes Facebook’s guidelines and Terms of Use (www.facebook.com/terms.php?ref=pf). The representatives of T-Mobile reserve the right to remove posts, graphics, comments, videos, photos or any other content that:

• Is unlawful, pornographic, libelous or defamatory in any manner
• Are misleading, fraudulent or deceptive in any way
• Violate our company’s or any other organizations copyright or intellectual property
• Condone or promote illegal activity
• Use obscene, hateful or threatening language
• Is commercial, considered spam or intended to cause disruptions to our community
• Or any comments that are deemed off topic for this community

Address: 6395 Old National Hwy Suite 100, College Park, GA 30349, USA
Phone: (770) 991-2584
moc.elibom-t@1922erotsliater
State: Georgia
Zip Code: 30349


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Reviews
If I could I might just give this particular location 0 stars. Fortunately for me the much superior location on Camp Creek is closer along with the location on Cascade Rd. Unfortunately for me this location is the one closest to my mother who has had many misadventures thanks to the incompetence of the various people who work at the store. Let's cite some examples. She went to the store to pay her portion of a bill. A day later service was suspended. Why? Because whoever took her payment applied it to the wrong account making her account delinquent. Another example, her phone suddenly isn't getting service so she goes to the store and a worker tells her that she needs a new SIM card. She gets one and they charge her almost 30 dollars for it even though it should be free. Then when the SIM card is put in the phone it doesn't work meaning that it's a phone issue. They don't refund the money for the card and proceed to put in for a replacement phone. Instead of shipping to her home they have it shipped to the store and then when she picks the new phone up they tell her that they can't port any of her phone's contents over such as her numbers. Later they tell her that the machine wasn't there at the time. Basically it's always something with this location and I wouldn't advice anyone to come here if they can avoid it.
8 years ago (01-08-2017)
I had a wonderful experience with this store today after a frustrating one with online customer service. Shauniece went above and beyond any expectation I had for t-mobile. She saw to it that my questions were answered and was concerned that I was a concerned customer, which truly speaks volumes. Thank you again for your help
8 years ago (23-05-2017)
Kept hanging up the phone or didn't answer the phone. Bad customer service.
8 years ago (26-07-2017)
I visited two stores today, no one was "able" to help with my issue, and i received conflicting information from them both. I called before i came to this one, was told they could help. I arrived and after a lil confusion i was assisted quickly, and left a happy t-mobile customer! I will not visit anystore but this one from this point forward!! Thats how you keep a customer!
8 years ago (08-05-2017)
Customer service was awful no one knew anything about my phone service no one knew what what steps I need to take to make sure my phone was paid off the manager person stayed in the back when the employees ass referred him to speak with with me so it was just not a good experience
8 years ago (14-09-2017)
Comment on this business

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