T-Mobile

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Address: 4120 Florida Ave S, Lakeland, FL 33813, USA

Phone: (863) 647-9933

Website

State: Florida

City: Lakeland

Zip Code: 33813

Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 12:00 – 6:00 PM

Update Info

related searches: T-Mobile login, T-Mobile customer service, T-Mobile Internet, T-Mobile plans, t-mobile number, T-Mobile near me, T-Mobile store, T-Mobile coverage map

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Reviews

I recently switched from Nissan to T-Mobile, and I can't say I regret it. T-Mobile moves at a way faster speed than any car, and it even includes the ability to send instant messages. My only problem isn't really much of one. Someone kidnapped and thoroughly defiled me. The reason they found me in my fallout shelter was because your company leaked my information, including my home address. I'm rating this company one giant star for being cool about the situation though. I'll never switch back to Nissan.

 7 years ago (11-04-2018)

A year ago, I switched service providers to come to T-mobile and bought two Iphone 7 Plus' (one red and one grey). I was told they did not have red in stock and I would need to have it delivered by mail.  I paid twice as much for shipping to get the phone in two business days. It took nearly 5 days for my phone to arrive. But what I'm really upset about is, a few weeks ago, my phone screen got a crack in it. I went to see what insurance would cover and how it worked. I then found out that the person who set up my phones last year only put insurance on ONE of my phones and it happened to not be the Red one I needed fixed. I was then told that if I wanted the phone fixed, I would need to pay out of pocket. 

The person at the store informed me that this happens all the time with phone that need to get ordered via mail and all I had to do is call customer support to have them honor it. I called Customer Support and got the run-around as to why they can't help cover the cost and or add insurance to my phone yet.

 7 years ago (19-02-2018)

Great experience  at the 4120 s. Fl store. Sylvia took care of me quickly and efficiently.  And the whole staff that we're working on 9/13 after hurricane Irma we're friendly and so very engaging.  This will be my new go to store for all my  mobile phone needs.  Great staff.

 7 years ago (15-09-2017)

They're just a tad inexperienced in there regarding to pulling up and information on the jump programs. Amazing people though.

 7 years ago (05-04-2018)

Went to this store a few years ago and they were terrible. My wife needed a new phone so I thought I would give it another try and I'm glad I did. I was helped by a young man named Stephen, very professional, very friendly and very knowledgeable, great experience . Thanks Stephen..Also met the manager Saul, very nice man..

 7 years ago (07-10-2017)

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