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Reviews, get directions and contact details for T-Mobile

Address: 3030 El Cerrito Plaza, El Cerrito, CA 94530, USA
Phone: (510) 525-4733
State: California
Zip Code: 94530


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Reviews
The employee was really rude and doesn't try to explain well. She acts like she is in real rush. I went there to buy 2 iPhone 7 plus in plan and she explained me nothing just tapping on the calculator and saying its almost around $350 each phone. Then I went to AT&T and get the best deal with discounts and ended up buying 2 iPhone 7 plus as I thought.
9 years ago (24-01-2017)
They have very rude employees at this location and they argue with their customers...very unprofessional! I witnessed a black male employee arguing with an older Asian man in front of other customers. The customer was not being rude in any way, but the employee kept yelling at him because he didnt understand the paperwork that had been given to him. I should have called corporate! I will make sure I never go to this location again! To top it off, no one acknowledged us when we walked in the door. We sat there through the whole argument with the Asian customer & employee before anyone even said anything to us. They didn't even apologize after we had sat there for 20mins being ignored and having the employee get gangster with the customer!
9 years ago (06-01-2017)
Staff extremely helpful. They took their time with us. Gave us a great deal too.
9 years ago (08-11-2016)
I always come to this store to take care of my business account. Bought couple phones and change service from time to time. I really satisfying my experiences here.
9 years ago (23-10-2016)
Unwelcoming staff, I had message on my phone saying that " I should call my carrier to deactivate my SIM card because of some random person is receiving my msgs. " they made me wait for an hour for my turn then they said we don't know how to solve your problem we don't have experience in it , which it was very simple, and the worker told me " Do you want me to open the door for you to leave", they made me feel like they wants me out of the store. They are very rude. Not recommending this store location it is a NO NO...., not helpful at all, Even I was gonna add 2phone lines to my plan but I changed my mind.
9 years ago (06-11-2016)
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