TD Bank

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Address: 210-212 Prospect Park Southwest, Brooklyn, NY 11218, USA

Phone: (718) 437-1467

Website

State: New York

Zip Code: 11218

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Reviews

I've always received good service here. Staff is polite & attentive. Facility has adjacent parking lot, drive thru window, ATM, & handicap access.

 8 years ago (13-09-2017)

Terrible customer service at this branch. I've given them so many chances over the years. Never changes. Bonus: the TD banking app is a decade behind all the other banking apps with antiquated "security and features". Good grief. Double bonus: I tried opening a safe deposit box a couple years ago (same management as now) and after 30 minutes of filling out forms and looking for/assuring me they had boxes available - they couldn't find the key. Ridiculous. Triple bonus - their ATM frequently only distributes $50's - not $20's. I started using them when they were a Commerce Bank - before they were acquired by TD and they had a change counting machine in the lobby. After they converted to TD they kept the machine though it was rarely in operating order.  Now it's gone. Finally, as is typical of many banks - you frequently find yourself standing in line for long periods of time with 3 or 4 employees behind the counter not interacting with any customers. 

 8 years ago (28-06-2017)

I prefer this to others. It has parking lot, drive through, bathroom and 7 days service.

 8 years ago (17-09-2017)

My first visit was a bit frustrating. The website had said they opened at 8am but when I arrived around 8:15am one day I ended up with a handful of people waiting for it to open at 8:30. Otherwise, the staff was friendly and service was good.

 8 years ago (09-02-2017)

Favorite banking institution of the East Coast!

TD treats the customer as a member!

 8 years ago (08-10-2017)

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