Terminix

Reviews, get directions and contact details for Terminix

Address: 4615 S Park Blvd, Ellenwood, GA 30294, USA

Phone: (678) 802-2093

Website

State: Georgia

City: Ellenwood

Zip Code: 30294

related searches: Terminix Login, Terminix near me, Terminix pest control, Terminix cost, Terminix reviews, Orkin vs Terminix, Terminix Triad, Terminix packages

Similar places near

Dollar Tree 883 meter This is one of the best Dollar Tree's in the area. The store is always stocked and th...

Hibbett Sports 910 meter Very good customer service ,I not buy nothing but they very nice.

Walmart Supercenter 930 meter It’s an adequate Walmart. They most likely will have what you’re liking for. If you n...

Cato Fashions 937 meter I was shopping for my summer vacation and the manager or at least she seemed like a m...

QuikTrip 1 miles The three staff members we interacted with were working hard and courteous. The restr...

McDonald's 1 miles Wish I could do ZERO stars! Awful service. Something wrong EVERY TIME WE GO! Last tim...

Party Ponies Etc 3 miles Great people

Taylor Sport Shop 3 miles Always have what I need from my fishing tackle to bait. I even purchase my dog food a...

Dane's Domine 3 miles

Fern's Country Store 3 miles

Walgreens 3 miles This location is nice & clean. Whether you go into the store, electronically sent fro...

AutoZone 3 miles I should honestly give this place a one star. I write reviews good and bad on places ...

One Stop Car Care Center 3 miles Good work at fair prices. They keep my work vehicles running and my personal vehicle ...

Fairview Animal Hospital 3 miles I have been taking my Corgi's to Fairview Animal Hospital since they were puppies. I ...

Family Dollar 3 miles Pop in and out and parking is always available. Prices are very reasonable.

Kroger 3 miles I have shopped here for years & continue to do so because the staff is friendly, pers...

Goodwill of North Georgia: Ellenwood Store and Donation Center

Goodwill of North Georgia: Ellenwood Store a... 3 miles Great store. Lots of goodies. Great costumer service.

PetSmart 5 miles Always cleaned and organized. The staff is nice. Team members aren't afraid to jump ...

Reviews

I recently scheduled an appointment with Terminex.  They took my location and payment information, however when the date and time of the appointment came they failed to show up.  When I contacted them about this situation they said that they changed the date to the following day.  They failed to notify me of the change or even see if I was available that day.  Half of the day was wasted waiting on them to arrive.  They had NO INTENTION on servicing my residence that day.  Total waste of time.

 8 years ago (02-08-2017)

I have a rental house up in Ball Ground, GA. I used to live there, and knew there was a rodent issue. So when Terminix, who inherited my termite protection after I moved out had tenants in, mentioned having a pest control service where they would rid the place of rodents I was thrilled and began to pay them a recurring fee via automatic deduction from a credit card. Their guarantee was that they would return as many times a service period as needed, and would return on a scheduled basis to inspect and place traps if needed. 
In December 2011 I was cleaning the house between tenants and found droppings in the bathrooms and drawers. I called Terminix and said I was stopping the service as it was clearly not working. They said that my previous tenant did not allow them in the house and that they would come out free of charge and work with my new tenants to make certain it was taken care of. 
After some thought and conferring with the new tenants we decided to give them another chance. Some rodents were captured and we felt the situation was under control. Terminix continued to charge me and periodically come out. In July they told the tenants that there were signs of activity and that they needed to check the trap in the crawlspace (!!) to see if there was more activity. They left extra traps with the tenants, who also had to remove the bodies. (I found this out while speaking with my tenants. I was pretty outraged by that attitude compared to the service I receive in my Atlanta home from a different company). 
I received the September rent with a lot of photos of issues that the tenants had encountered. One, the most recent issue, really concerned me. They described a smell of mold and mildew in the bathroom. Upon pulling the vanity from the back bathroom (which adjoins the other full bathroom that contains the jetted tub and shower) they saw a hole in the wall. They said that as they stood there, the largest rat they has ever seen walked in, looked at them, and ran out through that hole. There was evidence of major damage in the wall and droppings. He covered the hole and began to bleach the mold. He went into the other bathroom and removed the panel from the tub, whereupon he was quite knocked out by the horrendous odor of mold and rat urine. The jetted tub had ceased to work at this time as well. 
Our belief was that the rats had punctured the hoses in the jetted tub, which operate under pressure and sprayed some water out as time went on and the damage increased (but before the tub stopped operating completely) which caused the extensive water damage. 
After this was repaired, we found that the rodents had built nests, chewed the wiring in the furnace, and caused carbon monoxide to enter the home, creating a potentially deadly situation. For safety reasons, the technician disabled the furnace. The entire HVAC unit had to be replaced. 
Facing a bill of nearly 10,000 after all this was done, I contacted them about their guarantee. I was told by several Terminix representatives, including their lawyer, that they cannot guarantee that rodents will not enter the home after their serviceman has left the premises. Their guarantee simply states that they will ensure rodents are removed at that time. 
Obviously, this is not what they say in their materials, on the phone, or in their welcome email, which states that they prevent pests from entering the home. In addition, if the technician had actually inspected the property and shone his flashlight into the crawlspace, he would have seen evidence of infestation before it reached this stage and might have prevented such extensive costs. 


      
      
      
 11 years ago (28-03-2014)

HORRIBLE customer service.  Called 4 times and was transferred 3 times to a "liason" to be transferred to a "manager" 2 times. Not to mention, was hung up on or disconnected twice!!!  I only requested a price quote to be told only "managers" give the quote. So glad I had a second option. 

 9 years ago (28-01-2016)

Comment on this business

Map, Satellite View
Street View

to add Terminix map to your website;

<iframe width="450" height="300" src="https://us.a-better-place.com/v.php?seo=terminix&id=1705540&yuk=300" frameborder="0"></iframe><p style="font-size:11px;margin-top:5px;"><a href="https://us.a-better-place.com/terminix-i1705540.html" target="_blank" title="Terminix">Terminix</a></p>

Reviews, get directions and contact details for Terminix

Find nearby businesses, restaurants and hotels

We use cookies