That Elegant Touch Salon & Day Spa

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Address: 3090 Laura Ln, McKinney, TX 75070, USA

Phone: (972) 542-2300

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State: Texas

Zip Code: 75070

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Reviews

Very customer oriented and friendly service

 8 years ago (23-06-2017)

I went in for a balayage highlight and a trim. She ended up giving me a mix between ombré and balayage and the "trim" looked like she chopped the front part of my hair off... It was basically a long mullet. After a day or so I noticed some spots of bleach on my roots and other parts where the brown and blonde was not blended well and was a straight line across my hair. I went in for a fix the following week. She fixed the color with a Demi permanent color (which has already faded) and she tried to fix the cut. It looked even worse. There was no way to fix it at this point, so I had to have her chop my hair off. 

The owner called me the following week to ask how I liked the services. I told her how unhappy I was and that I won't be coming back, so she offered me $25 off another service. I explained that I wouldn't be back. I called the following week to ask for my money back because that is THE MOST money I had EVER spent on my hair and it was just awful. She declined. $25 in relation to what I spent is nothing. 

The whole experience was awful. And now my hair is chopped off. Not what I wanted at all. The owner said they guarantee their work, but they clearly don't guarantee it after you've left the salon.

 9 years ago (23-08-2016)

I completely love this place! It is my one stop shop for everything from relaxing massage to nails to cut/color. If I could afford to spend a whole day there every month I would!! Samantha has been the best colorist and stylist I have. I continue to go to her cause she makes me feel relaxed and cuts / colors my hair exactly the way I want and the way my husband loves. :) This salon has (and Sam) have never let me down!!! Highly recommend.

 12 years ago (05-03-2014)

Love this place. Great services. Their estitician is the best.

 10 years ago (21-02-2016)

This was my first time coming in here and I was very pleased with the service. The lady at the front desk was super friendly and Haley (the girl who cut my hair) did an excellent job! She took her time and did exactly what I asked for. It was also very reasonably priced. Will definitely be returning here for my future hair cuts.

 13 years ago (29-01-2013)

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That Elegant Touch Salon & Day Spa

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