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Reviews, get directions and contact details for The Barn Family Shoe Store

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This page is serviced by The Barn Family Shoe Store.

Story

Welcome to The Barn Family Shoe Store, New England's favorite destination for top quality footwear for the entire family. Choose from hundreds of brands and styles to suit every occasion and every activity. Whether you are looking for women's dress shoes or casual, shoes, men's shoes, children's shoes, work boots or snow boots, athletic footwear, slippers or sandals, you can find them all at The Barn and The Kid's Barn at prices that fit your budget. We are conveniently located in West Newton just minutes off the Mass Turnpike and I-95. Come shop today and see why The Barn has been an award-winning family tradition for over 60 years!

Address: 25 Kempton Pl, West Newton, MA 02465, USA
Phone: (617) 332-6300
moc.seohsnrabeht@ttomredcmk
State: Massachusetts
City: Newton
Zip Code: 02465


Opening Hours

Monday: 9:30 AM – 9:00 PM
Tuesday: 9:30 AM – 9:00 PM
Wednesday: 9:30 AM – 9:00 PM
Thursday: 9:30 AM – 9:00 PM
Friday: 9:30 AM – 9:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: 12:00 – 5:00 PM

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Reviews
This store has a nice selection of shoes but their sales staff is lacking in professionalism and experience. There is one older experienced gentleman who immediately comes over to you to measure your foot before requesting a size. This method works and what I did expect on this visit, Dec. 2017. The young sales rep waiting on me did not answer my questions nor make an attempt to measure my foot. Resulting in a bad purchase of $225 boots, which are too small. I expect the staff to do their part in at least measure my feet and providing some actual responses to my questions. When I called the store the next day the woman barked at me saying this was my fault and so on. Women especially know a 7.5 size can be adequate for one style yet not another. I will not bother to make a trip to The Barn again when I can get shoes online with better customer service. Isn't that the whole point to purchase locally to get better customer service?
8 years ago (28-01-2018)
Always a convenient place to see a wide variety of shoes at (I think) a competitive price. I always gi here for Ecco shoes. Wait staff very attentive and helpful. This place has been here for years and feels like one of those out of the way places up in Maine, but it's right here in Newton.
7 years ago (06-03-2018)
I came in to get shoes for my sons- they needed dress shoes- 1 son is 9yrs old, the other is 2yrs old. They had 1 pair for the older son, and nothing for my toddler. Tons of girl's shoes, almost nothing for boys. Very disappointing. They said its a buying/stock issue, but I've heard from other people that they just don't sell stuff for younger kids.
7 years ago (09-02-2018)
Great help with finding the right shoe size for my son. Bianca was very knowledgeable and friendly.
7 years ago (16-02-2018)
I would have given 5 Stars if it wasn't for the customer service being non existent. Great place great prices awesome selection and just terrible interaction. 3 employees who didn't say 2 words outside of answering a question on shoes.
8 years ago (15-01-2018)
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