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The Best Little Floorhouse in Texas

  1. Texas
  2. Harker Heights Home Goods Store

Reviews, get directions and contact details for The Best Little Floorhouse in Texas

About

Helping Central Texans save money on wood/laminate/ceramic/carpet/vinyl while also offering in house installers and a lifetime service guarantee.

Address: 200 Farm to Market 2410, Harker Heights, TX 76548, USA
Phone: (254) 953-3567
moc.liamg@saxetesuohroolf
State: Texas
Zip Code: 76548


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Reviews
This company TOOK AVANTAGE of a Veteran, the fact that we are not local anymore and the fact that we paid them in full up front! We hired them to have new vinyl floors and carpets installed throughout our house in Killeen to get it ready to sell. Paid over $6000. Not a small job. I was LIED to, HUNG UP on, some of my tenant’s belongings were STOLEN, and the floors were left with GLUE STAINS throughout which my realtor had to clean before she could even show the house. To top it off, NOBODY has bothered to replace my tenant’s belongings, NOBODY HAS apologized for lying, the OWNER treated me with complete disrespect over the situation, including hanging up on me and never bothering to call back. Let me go over a few details: The install took longer than expected. Sure, no big deal. But a call would have been nice to receive an update. Not so much. Instead, I was told the job was completed when I knew for a fact that it wasn’t because my tenant was standing in the house with the installers still there when she called me. After I complained about the lack of communication and lying to me about the date of completion of the project, I finally got a call from the owner who treated me with complete DISRESPECT, including denying that I was lied to and hanging up on me! He ended up telling me he would go to the property himself ‘to check’, but I never received a call back after that. Go figure. After the floors were finally finished, a table and two chairs were missing which were stored in the garage by my tenant. Again, I called the owner and again, he DENIED that anybody stole anything and obviously did not offer to replace the items. Mind you, I’ve known my tenant for 7 years and trust her word! YOU STOLE FROM HER and I will now do the right thing and replace her table and chairs out of my own pocket. Last but not least, the installers apparently left in a hurry because there was glue residue throughout the house which my realtor called ‘excessive’ and had to be cleaned up before a showing. WORST LITTLE FLOORHOUSE IN TEXAS. Oh,what am I saying…. WORST BUSINESS I’VE EVER DEALT WITH! Shame on you for taking advantage of a military family.
9 years ago (12-11-2017)
Read some of the poor reviews under previous ownership, but also some of the newer ones, so decided to stop in regardless and was very impressed with the products, knowledge, and pricing. They honestly seemed to beat everyone else in town in those three domains, throwing in both professional attitude and relevant sense of humor to boot. Thus, we went ahead with a small (105sf) laminate flooring project to see how they would do, with an idea in mind for a much larger installation in a few months if things worked out well. So did it work out well? In spades, I'd say. Very responsive to a request for earlier installation, worked it out, and the crew was all I could ask for: Professional, intelligent, courteous, experts, and friendly. The job was done to perfection, everything was cleaned up, and the results are beautiful. Would have cost +/- 30-40% more had I gone with another competitor, and based on some experience with those, I'm not sure the results would have been as splendid. Here's my take-away: This is not the same company it was before, even though the name did not change. I'm positive these guys will be in business for a very long time, as they have the right business model and are serious about their work. They have our next job when we get to it, no questions asked. A total pleasure to do business with in every regard.
11 years ago (10-09-2015)
The worst experience they were supposed to finish in November 2015 but I'm still waiting for them to come and fix some tiles they did not have do right. Not only that but they are messy they left everything outside my house. I call and complain and they send the same people and now it looks the same or worse than before.
10 years ago (13-09-2016)
::::::::The Best Little Floor House:::::::: We had our floors removed and tile put throughout the house. Great job grout lines are straight and continuous. Mike is the new owner and is really trying to get the business rolling. He is doing a good job, with the contractor Ken and his tile crew, they done a wonderful job. 100% satisfied, why did I not give 5 stars? 5 stars is perfect and we all know that nobody is perfect. Took longer to complete than originally quoted and we moved the furniture for them; if crew was on time every day I believe they would have finished sooner. I am not complaining because when they finished everything was perfect.......... Except the dust...LOL. We were warned about that by Mike and we accepted it too. Great job, if I ever need tile work I will be back. Thank you very much Mike and contractor Ken almost a new house.
12 years ago (08-04-2015)
Recently remodeled bathroom and wife wanted somthing different with tile and shower, salesman was very helpful when we asked for some creative ideas, then a a few days later the install crew delivered exactly what we were looking for. Wife couldn't be happier.
11 years ago (17-11-2015)
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