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Reviews, get directions and contact details for The Cheesecake Factory

Story

The Cheesecake Factory offers something for everyone featuring a wide variety of over 200 menu items prepared fresh to order each day, plus over 30 legendary varieties of the Finest Cheesecake.

Mission

To create an environment where absolute guest satisfaction is our highest priority.

Address: 350 Christiana Mall, Newark, DE 19702, USA
Phone: (302) 454-9444
State: DE
Zip Code: 19702


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Reviews
Went in the other day to pick up a cheesecake and thought about eating dinner there and am so glad we decided not to because it was unpleasant from the moment we walked in the door. We approached the hostess stand where the hostess had her back turned to us. We patiently waited for two minutes until she turned around and she didn’t even say hello, just stared. We asked her where to order a cheesecake she just pointed and didn’t say a word. When we got to the dessert counter, there were 5 employees behind the counter and we waited a good 10 minutes before anyone offered to help. The employee that helped us was not friendly and seemed completely annoyed by me. It took another 10 minutes before she handed the frozen cheesecake to me. It was 4:00 on a weekday so not busy at all and no warrant for the rudeness. I’m so glad we decided not to eat dinner there because if the service and wait was anything like the front, it would have been very disappointing
7 years ago (23-12-2017)
This place is amazing! We loved the egg roll sampler appetizer- 4 different types of egg rolls with dipping sauces. The miso salmon and my boyfriend's steak dish were both fantastic and well presented. Our waiter was awesome and really went out of his way. Excellent mixed drinks and the pumpkin cheesecake was yummy. Can't wait to come back!
7 years ago (30-10-2017)
Today I preordered a 7 inch cheesecake. I went to pick it up and there was a line of about 6 people at the bakery and 1 employee helping them. I felt so bad for this girl, doing it all alone. Then finally two what seemed like managers came over and started to help but the one female manager jumped on the register and didn’t seem like she knew what she was doing at all. After standing there for a good 10 minutes I finally leave with my cheesecake, get home and it’s just awful looking, definitely not what I expected. Going to get one slice after dinner is great but I don’t think I’ll get anymore 7 inch cheesecakes.
7 years ago (25-11-2017)
This is one of the top places in Delaware for having delicious tasty food in a stylish dining atmosphere. The food is great, the atmosphere is excellent, the service is awesome. If you go there you won't be disappointed. The only downside is the wait time of min 30-45 mins in evening time. But, still people wait that long to have a delicious meal. Highly recommend this place for all foodies.
7 years ago (24-10-2017)
Very good food with a huge number of menu choices. Service is prompt, courteous and friendly. If you are too full after eating to try to eat a slice of their delicious cheesecake, be sure to take some home to enjoy later. It is exceptional!
7 years ago (09-11-2017)
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