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Reviews, get directions and contact details for The Cheesecake Factory

Story

The Cheesecake Factory offers something for everyone featuring a wide variety of over 200 menu items prepared fresh to order each day, plus over 30 legendary varieties of the Finest Cheesecake.

Mission

To create an environment where absolute guest satisfaction is our highest priority.

Address: 1245 Worcester St, Natick, MA 01760, USA
Phone: (508) 653-0011
State: Massachusetts
Zip Code: 01760


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Reviews
Sitting here right now as I write this review, and haven't even made it to the best part yet-dessert! My fiance and I came in to celebrate both of our birthdays, food is delicious and our server is wonderful. Made a mistake on my order, but quick to resolve. If you are looking for a place with plentiful good options, and are a big lover of cheesecake, would highly recommend! I work in the car industry, and am a stickler for good customer service.
8 years ago (15-07-2017)
While waiting for a table someone puked projectile at the entrance all the way to the restrooms (instead of going outside). Employees (mainly young) tried to ignore. They did not warn people coming in not to step in it. Did not care my wife was hit with some of the projectile, or that it was thoughout the restaurant. People continued to walk through the puke including employees. When I suggested that the employees try to keep people away they told me it was not a big deal and that some would clean it up soon. In the meantime people were tracking the puke throughout along with the smell. Our family decided to eat elsewhere. Very disappointed
8 years ago (03-07-2017)
This place has a huge list of food to choose from. If you're a lover of food then you might have a hard time making a decision. The portions are pretty big with the exception of the "Skinnylicious" menu. All the food tastes very fresh. Like new. The atmosphere is not bad. Kind of packed or squished, but as long as you get nice neighbors you will be happy. Quiet music in the background. The only reason I'm taking one star off is because this place is always busy. You might end up waiting like two hours just to get a seat. And then comes waiting for the food to cook.
8 years ago (02-05-2017)
Impeccable service as expected. The wait was nonexistent but we were there a bit after 4p. Service was a bit slow, hence the loss of a star. Delicious food, generous portions, great ambience.
8 years ago (06-06-2017)
It's the special restaurant we go for birthdays. It's always kid-friendly, accommodating and courteous. We love it! The only thing is: could you turn up the lights a little bit during dinner service? We could hardly see what we were eating or it's hard to see each other across the table or it's hard to take good pictures. And the whole point to go there is to celebrate!
8 years ago (30-01-2017)
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