The Cheesecake Factory

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Story

The Cheesecake Factory offers something for everyone featuring a wide variety of over 200 menu items prepared fresh to order each day, plus over 30 legendary varieties of the Finest Cheesecake.

Mission

To create an environment where absolute guest satisfaction is our highest priority.

Address: Danbury Fair Mall, 7 Backus Ave, Danbury, CT 06810, USA

Phone: (203) 743-6000

Website

State: Connecticut

Zip Code: 06810

Update Info

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Reviews

I ordered a steak for $27.00  It was about 2 millimeters thick.  Absolutely the most pathetic cut of meat I've ever seen.  I thought it was a joke.  I should have went to Chucks Steakhouse and got a real piece of meat.  The waiter asked me if I enjoyed the steak.  I said not at all.  He shrugged his shoulders and walked away.  Done with this place.

 9 years ago (12-09-2017)

My review is an unfavorable one. Our party of six was told there would be a 15-20 wait. I was pleasantly surprised when we were seated almost immediately. However, that's the end of the pleasantries. We didn't see anyone from the wait staff for more than 20 minutes until I stopped a very sweet young lady who told me it was not her station, but she would gladly help us. She took our drink order and efficiently delivered it along with some bread. Then a second, third, fourth and fifth person waited on us. We were totally confused as to who was working with us. This is not to mention the food. My wife's spaghetti was so undercooked and her chicken was dry and tasteless. My granddaughters burgers were also undercooked and cold and her french fries were extremely salty. My daughter's sandwich was also cold. My pizza style chicken & spaghetti was cold. We also ordered five pieces of cheesecake to go with an additional one to be served at the table for my grandsons birthday. After more confusion they arrived. Both my daughter & I spoke to a manager as we were waiting for our desserts & he apologized & said they were short staffed. He said there was no excuse for the poor service or poor quality of food. I was hoping that there might have been some compensation, but the only thing we received was a free slice of cheesecake to my grandson for his birthday. I will certainly think twice about returning to the Danbury Cheesecake Factory.

 9 years ago (23-10-2017)

Great waiter. 4 out of 5 entrees were very good. Southwest salad was soggy. Drinks expensive. Entrees, appetizers fair price. 5 of us $198 + $40 tip.

 9 years ago (24-10-2017)

Great food, great vibe, good location and nice outdoor seating for weather permitting. Huge menu and amazing cheesecakes, too, but soft drinks are oversized.

 9 years ago (07-11-2017)

Amazing! I couldn't get over how delicious food a franchise could have. Was really busy on a Sunday evening but we were sat within 15 min. Got the mac n cheese balls, I'm not a big fan of mac n cheese but these were so good!! Then chicken pineapple stir fry, omg so tasty, better than any Chinese I've ever had on the US (I've been living here 2 years). Desert,  of course,  hazelnut chocolate cheesecake, again I'm not crazy about cheesecake, but delicious!! Best meal I've had in a long time! Overall service was great,and great menu, I'm dying to go back!

 9 years ago (18-06-2017)

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