The Family Movers

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Address: 10303 Portland Ave, Tacoma, Wa 98445, Tacoma, WA 98445, USA

Phone: (253) 537-8480

Website

State: Washington

City: Tacoma

Zip Code: 98445

Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews

Of every moving company I've ever been to ain't nobody packs like Family Movers. Ain't no balloon packing going on over there. All I got to say is three cubes for both boxes s*** hell that's against heavy fast. But you got good density when you do it that way.

 7 years ago (16-03-2018)

It started with the online estimate of only $600. My wife negotiated the hours of labor with Barbie and she was insistent on seven hours and we knew it was going to be less than five hours, and refused to help us any further unless we paid for the seven hours, so because we were in a bind agreed. Without explaining it they locked us into a binding contract; meaning you are stuck paying for whatever audacious estimate they choose to make, for a grand total for $1100, almost doubled the estimate online. Barbie also said that she would have the movers help us pack and unpack, which they also did not. On the day of move, the movers showed up twenty minutes late. The movers they sent had no idea what they were suppose to do besides pick up our stuff, put it in our truck, and move it to the new address. We tried to contact Barbie to clear up the confusion and there was no answer. The actual movers were effiecient and took great care of our possessions during the actual move. Approximately four hours later they were done. I tried dispute the amount we paid and spoke to the General Manager. When I called her she stated that she would look into it and call me back the next day, which she did not. Following the weekend I called her again, and had zero explanation as to why Barbie thought it was going to cost as much as it did, but just kept repeating herself explain what a binding contract is. Will never even consider moving this company and will make sure to pass on my experience to everyone.

 9 years ago (31-05-2016)

The Family Movers moved me quickly and efficiently with excellent customer service. They took all precautions to make sure my items were delivered safe and sound to the new destination. The crew treated my personal belongings as if it were there own. Not only that, they protected the floors and residence by laying down floor mats. I would definitely recommend Family Movers to anyone! They were great and exceeded my expectations!

 12 years ago (12-02-2013)

Please see my review on The Family Movers website - this company and everyone I worked with were simply the best. This is THE company to work with in the greater Tacoma, WA area.

 9 years ago (22-11-2015)

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The Family Movers

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