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Reviews, get directions and contact details for The Home Depot

The Home Depot

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Shop The Home Depot Waterloo for all your home improvement products, DIY project know-how, and the top brands in power tools, appliances, kitchen cabinets, flooring, bath, and much more.

Address: 600 King St N, Waterloo, ON N2V 2J5, Canada
Phone: (519) 883-0580
State: Ontario
Zip Code: N2V 2J5


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Reviews
Came to this Home Depot in a time crunch to purchase some light dimmers. I ran back to the lighting department where I found Shelley who helped me pick out various dimmers and wall plates. I came in clueless and with very limited information and Shelley was nothing but patient and helpful with me. She totally went above and beyond! Wonderful experience. Thank you so much, Shelley!
7 years ago (28-12-2017)
Very rude customer service. My friend and I were followed around the store by two staff members the entire time. They were not trying to help us. They were just monitoring everything we did. We literally walked in several circles and they followed right behind us the entire time. It was quite unpleasant and disconcerting. I used to love Home Depot, but I have to say that I will NOT be shopping here any longer.
7 years ago (22-12-2017)
I purchased 3 pieces appliance from home depot Waterloo north, although there were some issues, John, Manuel, and the store manager they all were very helpful. That is why I rate 5 star. However, their solution team's service was not efficient, they put me on hold for more than 25 minutes and they couldn't give a reasonable solution. My expection is they could give me the top standard service like store.
7 years ago (11-12-2017)
Not very busy, item was easy to find after browsing it online, quick checkout. Item actually had a cheaper version that didn't show up in online search...
7 years ago (09-01-2018)
DO NOT BUY APPLIANCES FROM HOMEDEPOT! You can't pickup in store and must use their delivery service, and their delivery service is the WORST i've ever seen. You'll be forced to take multiple days off work to be available for 4h delivery blocks that they WILL NOT hit, nor notify you they won't hit the window. Then their customer support will just keep transferring you around to different people. Worst experience ever, next time I'll be buying from a company that respects my time.
7 years ago (06-01-2018)
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