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Reviews, get directions and contact details for The Home Depot

The Home Depot

About

To contact Customer Service please call (866)466-3337, then press option 7.

Story

The W Lansing Home Depot isn't just a hardware store. We provide tools, appliances, outdoor furniture, building materials to Lansing, MI residents. Let us help with your project today!

Address: 936 S Waverly Rd, Lansing, MI 48917, USA
Phone: (517) 323-0229
State: Michigan
Zip Code: 48917


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Reviews
The staff was very helpful and courteous. The store website is user-friendly, too, with information on what items are in stock, with aisle and bay numbers included.
8 years ago (29-06-2017)
Low quality product, horrible warranty. Purchased a Maytag washer and dryer here in 12/2013 with extended 5 year warranty. The washer had issues from the start, but I delayed filing a warranty claim until I could not ignore the issues any more. When I finally did file a claim, wow, what a nightmare! They set us up with two unreliable service people, later said they would reimburse us the cost of our own repair person and laundry mat expenses, but I had a hard time getting the warranty company to locate the claim for reimbursement, even though I had sent it electronically. It took 8 weeks from the day we made the first call to the day we received the check for reimbursement. If I had not called the warranty company 15 times, we probably never would have been reimbursed.
8 years ago (20-06-2017)
It's better than many other Home Depot's that I have visited. Impossible to find products. Quick and easy access to the building.
8 years ago (09-05-2017)
Good customer service. Friendly environment and prices are competitive with other stores of this type.
8 years ago (04-06-2017)
Absolutely terrible customer service. I made an appointment a month in advance for somebody to come out to my house and give me an estimate on installing a fence in my yard. The lady gave me an appointment of 5pm, so I left work early the day I was to get the estimate and nobody showed up. I called cutomer service, and was then transferred 4 times before somebody could tell me that they don't do 5pm appointments and she would call back to re schedule. Never got a call back either. Wont be getting my business ever again.
8 years ago (04-05-2017)
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