The Hub at The U of MN Bike Center

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Address: 401 SE Oak St, Minneapolis, MN 55414, USA

Phone: (612) 624-9468

Website

State: Minnesota

Zip Code: 55414

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Reviews

Friendly knowledgable staff. Their passion for bikes is contagious. Great prices (student and university staff discount); I will be coming here for all my future bike needs. 

 10 years ago (07-10-2016)

So much better than Varsity Bike (rude; dishonest) in Dinky! 

The person who worked with me was Jamin, and he was incredibly patient, efficient, and helpful. I came in to get my (vintage) bike a check because I just bought it. I don't know a whole lot about bikes, so Jamin was very courteous in explaining various mechanisms. There were quite a number of customers who came in when I did, so he had to juggle all of us together, while serving us as best he could since he was working alone in the shop. 

Turns out i just needed my wheels adjusted so they spun true. Service was fast, got done in 3 hours with other bikes in the line up before mine.

I also needed a new u-lock, and Jamin gave me advice on choosing one. Ended up getting some chain lube on his recommendation.

 10 years ago (14-09-2016)

Bad place with rude people working there. 

The customer service at this location is rude as heck and terrible. 

They couldn't explain to me before going to charge my card that there is an extra $20 just to put the rack on. Then I decided to just put it on myself but then they charged me another $6 for just 3 small parts without telling me right away. 

With all these hidden fees I decided to just to return it. And here comes the rudest hipster ever. The guy with big beard and glasses told me that he didn't find that I was charged $60 for a $40 rack in this system, instead he insisted I wasn't charged anything. When I confronted him by showing him my card transactions, which I was charged 4 times with a total of $60+, he impatiently and rudely told me just "hold on"  and walked away.

They have a very confusing charging system by charging people $30 for deposit if you want to let them handle your bike, but unfortunately they have bunch rude and dull people work there.

 10 years ago (05-05-2016)

Great staff. I had a lot of bike trouble, and every time they fixed it quickly. Very friendly. Very good service. Good prices.

 10 years ago (01-05-2016)

Quick and great services.

 10 years ago (19-02-2017)

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The Hub at The U of MN Bike Center

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