The Jewelry Exchange

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Address: 8000 E. Belleview Ave, Unit B-60, Greenwood Village, CO 80111, USA

Phone: (303) 770-1000

Website

State: Colorado

Zip Code: 80111

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Reviews

Friendly staff and great customer service. Went in to look for an anniversary band and found exactly what I was looking for at an affordable price! Very happy with my purchase. Thank you!

 8 years ago (07-08-2017)

Inez is always very helpful and nice. We had a set budget and she helped fit nearly everything I wanted in a ring set within that budget. I get compliments on them all the time!

 8 years ago (29-05-2017)

Shopped around for engagement rings and the Jewelry Exchange was able to get me the best cut at the best price. Inez is the sweetest lady and will bend over backwards to help out. Thank you so much!

 8 years ago (15-04-2017)

I absolutely love this store.  The sales staff are very personal and accommodating.

 8 years ago (01-06-2017)

We purchased an engagement ring from them 1.5 years ago and I'm finally writing a review now.  Horrible experience buying a $10,000 engagement ring here. We chose a beautiful setting and diamond which was custom made due to I am a size 4. When we went to pick it up 6 weeks later, they had made the ring in a totally different setting and tried to tell my husband it was what we chose until he showed them the picture of the correct setting. They sent it back to their manufacturer/jeweler and 2 months later with no communication in between called to say it was done. 3 months after picking it up, the diamonds came loose and they informed us that it is a fragile ring and I shouldn't wear it too much and it will need maintenence about 2-3 times a year taking 1-2 months each time to repair. Then they said they will have to send it back to their jeweler and couldn't guarantee it would be back in time for our wedding. After several conversations with the store and corporate and them not coming to any satisfactory conclusions, we brought the ring to another jeweler who popped out the main diamond and made me a beautiful ring in time for our wedding in 6 weeks. Unfortunately the setting from Jewelry Exchange can't be made into another ring due to the 1.5k of diamonds are in an invisible setting. As a result we are stuck with the $4,500 setting from jewelery exchange which just sits in my jewelry box because in good conscious I can not sell it to someone else. Jewelry exchange truly ruined our engagement ring buying experience and I do not recommend purchasing from them. I also work in the wedding planning industry and know how important an engagement ring is to a bride and groom. Unacceptable.

 8 years ago (07-01-2017)

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Reviews, get directions and contact details for The Jewelry Exchange

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