The UPS Store

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The UPS Store Chino Hills offers in-store and online printing, document finishing, a mailbox for all of your mail and packages, notary, packing, shipping, and even freight services - locally owned and operated and here to help. Stop by and visit us today - In Costco - Lowes Center Next To Radioshack.

Address: 13089 Peyton Dr c, Chino Hills, CA 91709, USA

Phone: (909) 902-0425

Website

moc.erotsspueht@2604erots

State: California

Zip Code: 91709

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Reviews

If I could give higher than 5 stars, I would! This UPS Store is AMAZING!! Very helpful above and beyond care for the customer. I came in needing immediate help to change my forms to PDF because I unfortunately was having issues trying to do it on my computer. Kristin the worker there personally walked me through the process on their computer and took the time to do it so that I could meet a 4:30 deadline to send out. I was there at 2:03 and was able to post and email my forms in time before my deadline.  THANK YOU THANK YOU THANK YOU Kristin for your help! It meant so much to me for giving me that EXCEPTIONAL customer service!!

 8 years ago (07-11-2017)

If i can give a zero start I would.  I just found out that the store owner/manager is Young Rho and he closed my account without notifying me first.  I was emailing him back and forth about my problem with the mail box and without any calls, letter, or emails, he just closed the account and returned my mails.  This is the worst customer service I have received ever! This store also has long lines whenever I go in for questions and service.  Don't waste your time.  I am going to the UPS store that's on the other side of the town so I can avoid this kind of issue.  This store also charges more for the box fee $180/year compared to the other one on Chino Hills Parkway $168/year. I stayed here for 2 years and was treated this way and I wonder how he is treating other customers?

 8 years ago (04-02-2017)

Put a one star because I can’t give a zero. Owner took a customer that came in after me twice. Then when confused employee pointed to me and said something she shook her head and walked away

 8 years ago (23-10-2017)

The women was really rude and she even charged me 50 cents for only taping my package.
I told her I don't have any cash, I asked if I can use card? And you know what! She charged me additional 75 cents by using card. so I was charged total $1.25 for taping my package😡 I would never ever come here again!

 8 years ago (13-05-2017)

This is the only shipping store I've been to to charge me for taping one of my small boxes so remember to bring some change. Everything else was great.

 9 years ago (30-05-2016)

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