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Reviews, get directions and contact details for Thompson Rental Services

Thompson Rental Services
Address: 10 Bluebird Trail, Irmo, SC 29063, USA
Phone: (803) 736-7368
State: South Carolina
City: Irmo
Zip Code: 29063


Opening Hours

Monday: 7:30 AM – 5:30 PM
Tuesday: 7:30 AM – 5:30 PM
Wednesday: 7:30 AM – 5:30 PM
Thursday: 7:30 AM – 5:30 PM
Friday: 7:30 AM – 5:30 PM
Saturday: 7:30 AM – 5:30 PM
Sunday: Closed

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Reviews
I rented a trencher same thing that happen to me as the other reviewer. Ive used other trenchers at least 5 times. I know how to use one. $100.00 for a 4 hr rental. Only used 45 min. The trencher would not lock in position without holding lever down. The trench filled back in with dirt instead of the dirt shooting out the sides of the trencher. Had to have been the same lady as the other reviewer as she was rude and insinuated that I was lying. I showed her the pictures I took and she yelled at another employee to “Go dig me a trench!” HORRIBLE customer service. Tried to say it was my fault, that I was an idiot and didn’t know what I was doing. My son and I then had to go home and dig the dirt out of the trenches with shovels. Wasted the day and 100.00. There was no offer to try to make it right, no apology, no discount, nothing but attitude. This place rents out faulty equipment, customer service is the worst, and they are rude. Why would you go there? I will not go there again!
7 years ago (28-04-2018)
Just returned from there and was treated like a total idiot by the lady at the counter. She basically told me I had no idea what I was doing and wouldn't be able to operate a floor sander correctly. I've been in the construction industry for 20 years, I think I know what I'm doing much more than she does. I will find somewhere else to rent from. Snobby bitchy attitudes in customer service will get you no where lady.
8 years ago (20-05-2017)
Great service, good equipment, communication between locations They waived cost of minor damage that occurred
9 years ago (21-07-2016)
Horrible! I needed to rent a floor sander and was a little concerned with the condition of theirs. I was assured by two workers that it was OK. Long story short, they were both wrong. Sander sprayed sawdust everywhere, would not hold sand paper, and the wheels were out of round. Sander was actually missing parts. Sure makes them seem incompetent and inept at their job. My advice to anyone is to find somewhere else to rent tools
14 years ago (26-06-2012)
Had exactly wut I needed, not there but the Lady was nice enough to transfer me to the North East location and they got me squared away. And it was last minute...
10 years ago (05-03-2016)
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