Ticks Auto Repair & Wheel Alignments

Reviews, get directions and contact details for Ticks Auto Repair & Wheel Alignments

Address: 113 Central St, Ipswich, MA 01938, USA

Phone: (978) 356-8710

Website

State: Massachusetts

Zip Code: 01938

Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

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Reviews

I've brought my car here for years, for routine service and major repairs. Time after time, the service is high-quality and on schedule. The shop is meticulous. Tick's has earned my trust and my repeat business.

 7 years ago (16-01-2018)

I've been going to Tick's Auto for my vehicle repairs since 2003.  Every time I've had an issue with my beloved truck, Shaun and his crew always went above and beyond expectations. They treated me as a friend. They always repaired my truck well within the quoted budget; and there were never any subsequent problems. Thanks entirely to Tick's Auto Repair, my beloved 18 year-old daily driver just turned 220k miles, and is running stronger than ever!  I also entrusted Shaun with one of my classic vehicles for a restoration.  The results were unbelievable.  The shop is incredibly clean, and they are the consummate professionals. I'd recommend Shaun Marston's Tick's Auto to anyone!

 7 years ago (25-10-2017)

Great service for a fair price, straight shooter not going to sell you on things you don't need or do unnecessary work.

 7 years ago (05-01-2018)

Highly recommend Ticks! Shawn and Dustin are very helpful and professional and resurrected a 2004 BMW I purchased this year.
Great service station!

 7 years ago (04-10-2017)

I have been going to Ticks for about 5 years after a number of bad experiences with another local shop who was charging 50% markup on parts.

I have been working on my own cars for about 30 years, but  with all the new computer based diagnosis required, and just a lack of time have my daily drivers serviced at Ticks.  Shaun has always provided quotes for work, based on the book estimates, but is always careful about disclosing that work could take longer due to unforeseen circumstances, i.e rusted parts, etc. Most of his estimates come in on budget and the car is always ready when he says it will be.

He almost always recommends OEM parts, and even though they are more expensive they usually last longer than aftermarket parts that can be made poorly.

As far as the internet parts I understand the pricing difference verses the shop price, but on the other hand if you bring your own parts in who is going to deal with a part if it is defective? The shop should not have to get involved with warranty work on a part that you bought.

Would you bring your food to a restaurant and ask them to cook it for you?

A trusted relationship with your shop is important and it takes some time to form that relationship.  It is a two way street.

Not only does Shaun work on my daily drivers, but I also have him do maintenance work on my vintage 911.

Look at some of the cars that are in his shop, many times there will be an old Mercedes,  BMW, or even a vintage Ferrari. 

Out of all the reviews there is only one bad one; guess you can't make everyone happy.

 7 years ago (05-09-2017)

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Ticks Auto Repair & Wheel Alignments

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