Tillys

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Address: 27461 San Bernardino Ave #170, Redlands, CA 92374, USA

Phone: (909) 801-3005

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State: California

Zip Code: 92374

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Reviews

Staff is helpful, but sold me shoes that didn't   last 3 months and offered no help or remedy. The soles on the shoes wore unevenly. Similar shoes I bought at other stores usually last a lot longer.

 8 years ago (04-03-2017)

Twice now, I have received poor customer service at the Tilly's in Redlands. Both times I was told I needed to find another person who could help me. The most recent time was when I was in the store on Aug. 4th 2016, when an employee named Josh actually asked me if I needed any help and when I told him I was interested in the shoes,  he told me to go find another employee because he really couldn't leave his area. I understand being busy, but at other stores at least they find someone for you, so that they know you are taken care of. Why offer help at all? I was holding a few hundred dollars worth of clothing and decided to just leave it and walk out. Luckily I've been able to find the same brand of clothing on Amazon. Tilly's needs to train their employees better in customer service. My kids like the clothing, but I don't want to shop in a store that doesn't value its customers.

 9 years ago (05-08-2016)

busy but helpful staff. Had to wait for a sales clerk

 9 years ago (29-11-2016)

Very helpful 

 9 years ago (07-08-2016)

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