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TONI&GUY Hair Salon

  1. Texas
  2. Plano Hair Care

Reviews, get directions and contact details for TONI&GUY Hair Salon

Address: 1900 Preston Rd #199, Plano, TX 75093, USA
Phone: (972) 202-5550
State: Texas
Zip Code: 75093


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Reviews
I am very disappointed with my service at Toni & Guy School. I had highlights done by student who did that service for the first time. The supervisor didn't bother to check often on his job. After the service was done I still have about 0.5 inch visible roots. I feel that I wasted my money today. When paying spoke with receptionist about poor service she told me that i can come within 2 weeks and have roots redone. I don't like to put hair chemicals so often on my scalp. Today service lasted 4 hours. I have to add that I had used their services in the past and I was happy with the outcome.
8 years ago (09-08-2017)
Wife had a haircut here recently. She's going to go somewhere else to correct their work. She's livid, you will be too.
8 years ago (26-09-2017)
Really disappointed with this toni and guy location. I've been going here for 5 yrs but after this past weekend I will not go again. The quality is very hit or miss which is surprising since they all have the same training. I don't have the luxury to follow a specific stylist because I am a single mom and only have 1 day that I can go and it seems like the stylists schedules change all the time. When I went on Saturday I was booked with someone I've never been booked with before and normally it takes 2 hrs to fully foil my hair for full highlight. She was done within an hour and a half and was taking huge chunks of my hair and not putting any color on it at all. I specifically told her to cover my grey in front and she never touched it with color. Since she didn't cover it very well my roots are still dark, I spent $200 and it doesn't even look like I colored my hair. Eventhough they've been very nice, I am just disappointed with one time I come out with my hair amazing and then another time it looks like it was barely colored. Also when I made my appt they didn't tell me she was one of the more expensive stylists so I was not happy about spending so much. I usually don't like to complain but the quality of work there is very inconsistent when it should not be. The pictures posted, one is a few weeks before my appt and the other one is today 3 days after my appt and I haven't washed it yet. Please let me know if you can tell the difference.
8 years ago (15-08-2017)
disappointed about their service!!! I went to this place twice but the first time was okay. They just sent a girl having less experience to me and I had to stay there longer just for fixing the color of the roots that were a little different from the others but I didn't complain about it. It turns out good. I decided to go back there again since My roots were needed to be dyed again. I scheduled the appointment on Saturday. Then, some days later, they called me for rescheduled because they couldn't find one who could dyed my hair on Saturday. I had to schedule it on Sunday. It was still okay to me until Sunday, I got there for "11 minutes" late because of traffic since I live a little far away (but I like my first experience). When I got there, they said I was late (11 MINUTES LATE) so I would have to RESCHEDULE again and on ANOTHER DAY instead. That made me disappointed about that place. They treat their customer like they are my boss. If you feel okay with being flexible to their appointment because of having a higher level hair stylist and colorist (MAYBE) then it will be okay, if not, it is NOT WORTH for you to spend your time on!!! Tonny and Guy Plano.... I will NEVER come back there gain!!!
8 years ago (13-03-2017)
This one is my favorite T&G location so far. all my experiences here have been great. Margo is the best and She always makes me feel comfortable and I get the haircut I want. She has matched my hairstyle several times to pictures I brought with me. She is also fun to hang with and chat.
8 years ago (02-03-2017)
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