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Reviews, get directions and contact details for Torrid

Torrid

Story

From the moment we opened our doors in 2001, we had one goal in mind: Be the fashion destination for plus-size women who want to be on-trend and wear clothing that fits impeccably. Our collection of trendy plus size clothing - including the latest apparel, plus size lingerie and accessories - is inspired by and designed to fit young, stylish women who wear sizes 10 to 30. From party-ready cocktail dresses and curvy maxi dresses to shirts-and-jeans outfits, Torrid is the best place to find a large selection of all the hottest and on-trend plus size fashion. Our fashionable plus size apparel stimulates self-confidence and encourages women to feel sultry and downright irresistible. With over 500 stores in the US, Puerto Rico and Canada, we're definitely the fashion brand you need to know. Shop with us online at https://www.torrid.com/ or find a store near you! Want to be featured in your favorite Torrid #OOTD on our homepage and possibly in one of our social stories? Be sure to follow us and tag your pics with #TheseCurves on Instagram.

Address: 750 Citadel Dr E Ste 2356, Colorado Springs, CO 80909, USA
Phone: (719) 591-2356
State: Colorado
City: Colorado Springs
Zip Code: 80909


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 11:00 AM – 6:00 PM

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Reviews
I'm giving Torrid 5 stars because I love the brand and this store staff are ALWAYS kind and friendly and always help me decide on my purchase. .I will say the store needs to be wayyyyy bigger. It to tight in there. BUT.... when i order online it is simply ridiculous how long it takes to get my packages....they really really need to fix that so I don't have to wait more then a week for my goods
7 years ago (01-03-2018)
The clothes are fine. The bras are outrageously priced, and not to mention the "sales" are a joke. If you want something from Torrid, make sure you can buy it THAT day, don't do anything online. The sales team is incompetent and doesn't know how to properly cancel an order. They are unaware of their delivery times and I feel like I've been given the run around by Mackenzie. I have been charged twice for 1 bra, and they couldn't even get my email correct, so I have no way of tracking this item. So instead of being met with understanding or any kind of answers... I'm passed off to their customer service line. Which by the way, the woman who helped me to begin with couldn't bare to be on it long enough to even cancel the first order. So the intelligent thing to do here is to give me, the customer, this number to try and correct their mistakes!! This is so irritating when I went in, to speak to them in person they said it would be in the store by this Wednesday. I call them and they just told me it'll be another 14days... when I asked about the fact they charged me twice and I wanted my money back, she said no problem and to give it 3 business days. I gave it a week and still no money back in my account. I feel completely taken advantage of and their sales people won't lift two fingers to help correct their mistake. Thanks Torrid and your insufficient sales team @citadel mall... I'll never shop here again.
7 years ago (03-01-2018)
I was disappointed that a plus size store didn't have larger cup sizes in the store. I essentially went to the mall to place an online order. I won't receive my items until after I need them and will have to go back to the store to try them on to make sure they fit.
7 years ago (19-02-2018)
Amazingly sweet and helpful staff. With such cute clothes this place can get addicting!
7 years ago (22-02-2018)
I came into the store looking for a sweater and while the one I was looking for wasn't in the actual store, I learned about ship to store ( awesome!). I did notice it was taking awhile to get an update by email for the status of shipping it from the warehouse so I called and spoke with Stephanie and she helped me out. Top notch service- everyone I talked to in the store was awesome and Stephanie helped me out by phone. I think I found a new favorite store
8 years ago (16-10-2017)
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