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Total Care Family Medicine

  1. Georgia
  2. Douglasville Doctor

Reviews, get directions and contact details for Total Care Family Medicine

Total Care Family Medicine
Address: 2022 Fairburn Rd Suite D, Douglasville, GA 30135, USA
Phone: (770) 942-1044
State: Georgia
City: Douglasville
Zip Code: 30135


Opening Hours

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 8:00 AM – 3:00 PM
Sunday: Closed

Update Info

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Reviews
My family has been going to Dr. Burton for years, he’s a decent enough doctor, but I’ve got to say his front desk staff are COMPLETELY UNPROFESSIONAL! There have been 2 separate occasions where they have made me come out of character and it’s utterly upsetting that those same faces are still there. I will NEVER come back, decent doctor or not. I called this morning to let them know that they wrote three prescriptions and only signed two...you know what the woman I spoke to at the front desk told me? “You should have made sure they were signed before you left.” I’m not a doctor, so how was I suppose to know to look for that? If you’re a doctor and have been for years, that’s your job, NOT mines! Now I’ve got to drive an hour back to this place and get a piece of paper signed!
8 years ago (26-10-2017)
I do not recommend this office. Once in the patient room, I'd be left waiting for well over an hour. It then took 3 separate visits to get anything done. I only ever saw a nurse practitioner who would rudely & unnecessarily comment on my weight (I'm normal weight, not over or under by any means). They insisted that I take a drug screen every time I came in (so 3 times). Even when they weren't prescribing anything to me. Then they insisted on giving me a CBC. Next, they billed me without using my insurance (at the doctor's request?). It turns out that they use a "specialty", out of network lab in New Jersey called Accu Reference Medical Lab. However, their in-office lab is filled with Quest Diagnostics equipment? They billed my insurance just over $4500 for the 3 drug screens and the CBC. Normally, that bill would be just over $100. Finally, they still tried to double bill me for co-payments that I had already paid along with an "in house drug screen" that was already paid out as well. This office is definitely shady and I'm suspicious that they are not abiding proper medical billing laws. Be prepared to deal with 3 different companies when making payments to this office. Privia Medical Group is their "billing" company and "Accu Reference Medical Lab" is their lab for any and every test. It will be considered out of network and you will be paying extravagant costs.
8 years ago (15-09-2017)
Since moving down here from New York with my family ,I have been to a couple of medical offices, trying to find a place I can call our family clinic. After my experience at Total Care Family Medicine, I knew I finally found a clinic I could trust to take care of my family’s health needs. I was impressed by the way they treated me, right from the front office to the exam room. Everybody was friendly and professional. The doctor was wonderful, it was very easy to establish a good rapport with him . He took his time to address my problem , made me feel comfortable and not pressured. It was a very good experience for me.
8 years ago (06-03-2017)
Superb care for patients! I have not found any other provider in the area which measures up...period!
8 years ago (23-08-2017)
I love all these people here. I've looked around at different doctors and walked into this one because I needed urgent care and I am so grateful to have found this place. I have many health conditions and so I'm in and out of the doctors all the time and these receptionists are the first to remember my name. The waiting may be long sometimes, but it's worth it because the doctor comes in and actually listens to what I have to say and treats me with respect. They always work with me to find the best treatment option. I recommend them to everyone I know.
9 years ago (04-09-2016)
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