Total Medical Solutions

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Address: 975 Jaymor Rd # 1, Southampton, PA 18966, USA

Phone: (215) 322-4103

State: Pennsylvania

Zip Code: 18966

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Reviews

While the rep at Total Medical Solutions made a very quick visit to me in the rehab to gain my business, when they found out i needed an oversized commode and a wider walker they said that i would have to pay out of pocket as i did not meet the 300 pound weight limit. My incision from a hip replacement hit the bars on a regular commode and walker. After a call to my health insurance provider who assured us that all we needed was a prescription, and then another call to my patient advocate who guaranteed approval and payment for this, the representative at Total Medical Solutions refused to provide services through the insurance company. The rep, was abrupt and abrasive, talking over me, the coordinator from the rehab, and my insurance advocate. A phone call to the owner who days before personally solicited my business in my rehab room went unanswered. It's hard enough to have to ask for larger medical equipment to accomodate my larger hips, but to be treated in an unprofessional manner by this particular staff member was disappointing. We went with a local company in Glenside who was all to happy to provide the needed medical equipment and accept the letter from the insurance company authorizing and guaranteeing payment. 

 11 years ago (21-07-2014)

The company is very helpful and easy to order from. 

 10 years ago (27-10-2015)

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Total Medical Solutions

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