Tuffy Auto Service Center Cedar Rapids

Reviews, get directions and contact details for Tuffy Auto Service Center Cedar Rapids

Address: 2160 Edgewood Rd SW, Cedar Rapids, IA 52404, USA

Phone: (319) 654-8405

Website

State: Iowa

City: Cedar Rapids

Zip Code: 52404

Opening Hours

Monday: 7:30 AM – 6:00 PM
Tuesday: 7:30 AM – 6:00 PM
Wednesday: 7:30 AM – 6:00 PM
Thursday: 7:30 AM – 6:00 PM
Friday: 7:30 AM – 6:00 PM
Saturday: 8:00 AM – 4:00 PM
Sunday: Closed

Update Info

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Reviews

I don't know about these other reviews. I saw them before I went and was afraid to go there, but a friend of mine swore by them, so I trusted his opinion. I'm glad I did. They knew I was financially strained and they worked every angle to get me fixed up. I guess I'll be skeptical of these reviews from here on. Besides good work at a good price, the waiting area is awesome. Sure blows Sears away. Comfortable, friendly and economical. I'll be going back if I ever need more work done.

 7 years ago (02-11-2017)

I am myself a young woman, looking at you previous reviewer, and in no way did they take advantage of me. I went in to get my oil changed at my regular servicer who could not locate the cause of a grinding noise located on my front driver's side, and they recommended I bring it in to Tuffy. When I arrived there was only a hour to close, and a car being repaired before mine. I explained my situation, they brought it in, and were able to locate my problem within ten minutes max. They allowed me to come into the shop, which most places won’t allow on liability counts, and walked me through what needed to be done. They then went above and beyond by checking the entire car over including taking a closer look at my windshield wiper motor which a previous mechanic claimed was broken (surprise, it wasn’t). They gave me reasonable estimates for everything, and were not pushy when I turned down services I didn’t particularly need nor wanted. They escorted me home in the Tuffy van, were able to finish the repairs well ahead when they predicted, and even were able to charge me less than the estimated cost. For a spur of the minute ordeal that could have potentially ended in worse fates had I simply ignored it I was extremely pleased with Tuffy’s service.

 7 years ago (08-02-2018)

Wanted $125 per rear leaf shackle for my 1998 Chevy S10.... Everywhere else I looked asked for $35-$65 per shackle... With that said, I can't really comment on the quality of their service because I walked. I was not about to pay that much for shackles and I could only imagine the rest of their services they quoted for me were subject to similar price hikes.

 7 years ago (26-11-2017)

I appreciate kyle trying to help me but the bottom line with him is making money no matter what. A timing belt replacement he quoted me was1100 which the max cost is half that. I dont feel he's honest and will take advantage of you for corporate profit.. 1100 for timing belt replacement is ridiculous and he knows it.. He will lie to you and make you feel you are stupid although we all have smartphones and can research the cost.. If you give him a good review he will give you free oil changes.. Im writing a letter to Tuffy corporate and taking it to the top..

 7 years ago (12-12-2017)

This happened a couple years ago, but i feel it is helpful for future customers. I brought in a Rodeo Isuzu that needed a head gasket, $2000 later I was back up in running. Well shortly after and i mean hours later the vehicle power shut off. Popped open the hood, and noticed the alternator connectors werent attached. Days later the timing belt pulley snapped off, this is the good part they magically had a replacement part readily available. A car which is difficult to get parts, I once replaced a radiator hose that took a couple days and a direct order from the DEALERSHIP. Now $300 later and a new pulley, I drove back to Kansas City not thinking of anything until I got to my destination and noticed not only a large oil leak but the motor was done! 

I wouldnt allow these individuals to change a light bulb. Find a Mom and Pop shop that take pride in their work, stay away from chain shops.

 7 years ago (13-10-2017)

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