Tuffy Tire & Auto Service Center

Reviews, get directions and contact details for Tuffy Tire & Auto Service Center

Address: 1325 Ansborough Ave, Waterloo, IA 50701, United States

Phone: (319) 234-4163

Website

State: Iowa

City: Waterloo

Zip Code: 50701

Opening Hours

Monday: 7:30 AM – 6:00 PM
Tuesday: 7:30 AM – 6:00 PM
Wednesday: 7:30 AM – 6:00 PM
Thursday: 7:30 AM – 6:00 PM
Friday: 7:30 AM – 6:00 PM
Saturday: 8:00 AM – 4:00 PM
Sunday: Closed

Update Info

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Reviews

Matt is amazing totally helps me out every time . Ann is perfect. These people are so nice and very professional. They work with you on payments too just an overall great experience

 9 years ago (25-11-2017)

Brought car in for estimate, received a print off for work, parts, and labor costs out the door. Took car back a couple weeks later to get the work done and final bill was 120$ more due to the fact that "some parts" were rusted out and broke during the repair process. Now I'm fine with circumstantial things happening during repairs, but appreciate being informed before the fact or during the fact, not after the fact. More frustrating was the fact that the owner conversed with me like he let me know the issues, however not until I asked "is this going to cost me more?"did he finally tell me yes. Furthermore, the conversation leading up to me asking if it was going to cost more he acted like these rusted parts were just part of the job and common practice. If that is the case why weren't they included in the hard copy, printed off estimate?  I highly recommend not going here unless you enjoy paying an 80% increase in your quoted price.

 9 years ago (01-08-2017)

They did awesome work when I went in to get an axleback exhaust system on my Lancer. The look is clean, and the sound is mean. Thanks Matt and the crew, you treat customers like old friends! I'll be back.

 9 years ago (24-09-2017)

Called to Make an appointment to have and estimate  done. Made the appointment and confirmed the time and date twice before ending the call.  Arrived at the store on the date that I confirmed only to have the staff tell me that it was not the day I confirmed twice but the next day. When I informed them of their mistake they disagreed. Asked if they could fit me in and they said they could not. They made an obvious mistake and rather then make it right they asked if i could bring it back they next day. I declined. If something as simple as scheduling an appointment is too difficult for Tuffys to handle I don't know if i trust them to fix my vehicle.

 9 years ago (30-08-2017)

Great experience at the store!  The team takes great pride in their work!  It was a smooth and well informed process.  Texting me when I was needed, so I keep in the loop!

 9 years ago (27-07-2017)

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Tuffy Tire & Auto Service Center

Reviews, get directions and contact details for Tuffy Tire & Auto Service Center

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