TWO MEN AND A TRUCK®

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Address: WaySuite BWoodstock, 100 Arnold Mill Rd, Woodstock, GA 30188, USA

Phone: (770) 615-7072

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State: Georgia

Zip Code: 30188

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Reviews

We hired Two Men and a Truck to move all our heavy items; sofa, beds, dressers, etc.. I broke everything down, so all that was needed was the items wrapped and carried onto the truck. We requested three movers to cut our time down.  Three guys show up, however, a hour into the move one gets sick and has to leave.  They never sent another guy to takes his place. Long story short, a 4 hour move turns into a 8 hour move and my estimate is now garbage.  We brought this up with the shift supervisor, who was very sympathetic and agreed this move should have taken max 5 hours.  He called the Manager, Andrew who refused to considered the circumstances and refused to work with the cost.  When we called to Andrew he refused to answer the phone or return our calls.  The movers were great and very respectful.  In fact would have preferred to rent a uhaul and pay these guys the $1500--but they would have too. Only reason this is 2 stars and not 1 is because of the movers.  Bottom careful when considering this company, might want to shop around some.  BTW that we still have to move into our new house, hopefully they don't try this crap again or I go to the BBB.

 10 years ago (23-07-2016)

We got both packing and moving services. Estimate was done entirely on the phone, which I thought was odd. When the packers arrived, the head packer told me there was a lot more than they'd expected, and recommended that we would need 4 guys, rather than the 2 recommended by the office.

I am glad I listened to him! It took 4 guys 6 hours to move us (the estimate on the phone was 5-7 hours for 2 guys), and we very nearly filled up the 4-man truck (estimate showed us at 39% capacity). The packing and moving teams worked hard, too!

I'd recommend the service for their workers, based on my experience, but I'd suggest asking for an on-site estimate rather than going with what they do on the phone.

 11 years ago (05-07-2015)

Great prices and wonderful service!

 11 years ago (28-08-2015)

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