U-Haul at Candler Rd

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U-Haul is the choice for truck, trailer, cargo van rentals and U-Box containers; most offer self-storage, boxes, moving supplies, hitch installations & sales, propane & online reservations.

Address: 2505 Candler Rd, Decatur, GA 30032, USA

Phone: (404) 241-6021

Website

moc.luahu@lridbbf560677

State: Georgia

Zip Code: 30032

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Reviews

Went to this location to rent a truck. Very bad customer service. The lady who waited on me act as if she owned this store. But was not the owner. She was so rude I walk out. She ask me questions That she didn't ask the men in front of me because they were joking with her. When I asked why she was asking me questions That she didn't not ask them she said that they already had an account. account or not addresses,telephone numbers change. I felt she was discriminating against a woman
 
I called corpated office they was suppose to call me back in 3 days have not called me yet. It has been over a week now. If you don't want to 
be discriminated against don't go here.

I rented my truck from a place on memorial dr in East Atlanta. Way better customer service.

 7 years ago (30-11-2017)

We have rented over 100 trucks from this location this year. Their attitude sucks. Their organisation sucks they act like they don’t care if they make your money or not. Someone needs to train this entire store on what customer service is. We have been going to other Uhaul, and some kind of way, we end back up with these horrible people. They reported one of trucks stolen and we rent over 100 trucks from these people per year. Please visit the other stores in the area. This store is a huge disappointment for the amount of money we pay them. Only to be reported stolen. We rent from this store every other day and they won’t give us a business account so we pay straight up cash every time. They had the nerve to report a truck stolen. If you care so much about money. Then you should treat your customers like you care. We see no love.

 7 years ago (18-11-2017)

This is a really nice place, with a very helpful, courteous staff. I wish I could think of the young man's name that helped me with filling up my propane tanks. He went above, and beyond to help me with what I needed. However, the reason I gave them three stars is because of the wait. I've been there twice now, and both times I've spent over thirty minutes there. If you are doing that volume of work consistently, and they are, then you NEED TO HIRE MORE HELP! The two young men that work there, (the same two both times,) are very respectful, and hardworking, but they can only do so much! They aren't Supermen, although they conduct themselves as such. Give them a raise, and hire more help! If you go in to buy propane, or packing material, and you're in line behind three people that need to rent, or return trucks, then you're in for a long wait. I feel that it's just like every other business in America. A small, select few are getting filthy rich on the backs of the hardworking men, and women that carry the entire company!

 8 years ago (22-03-2017)

Great People.  Always reliable and on time!

 7 years ago (19-11-2017)

Best Atlanta place that will actually have what you want to rent.

 7 years ago (26-09-2017)

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