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Reviews, get directions and contact details for U-Haul Moving & Storage at Peters St

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Moving Made Easier

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U-Haul is the choice for truck, trailer, cargo van rentals and U-Box containers; most offer self-storage, boxes, moving supplies, hitch installations & sales, propane & online reservations.

Address: 300 Peters St SW, Atlanta, GA 30313, USA
Phone: (404) 681-0502
moc.luahu@lridbbf350677
State: Georgia
Zip Code: 30313


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Reviews
This is easily the best U-haul location I have ever experienced. It is so clean and new and the people working there are so helpful and friendly. I originally had scheduled a truck at a different location, but since they were closed, U-haul Corporate booked me a truck at Peters St. They didn't have the smaller truck I needed, so they gave me a bigger one for the same price. They did everything they could to make my experience excellent after I was transferred from the original location.
8 years ago (28-12-2017)
This was seriously, by far, the best uhual experience I’ve ever had. I never ever fill out these surveys or do ratings but I felt so moved to do it here. Everyone hates moving. I certainly do. Usually truck pickup is part of this hatred. However, From the woman at the front counter to the man checking the truck in at the end, I was so pleased to use uhual. Everyone was so very nice and treated me like a human. I will use this location next time I move, but still let’s hope that is in a very long time. I even called them because I was going to have the truck back 15 minutes late for unforeseen circumstances, and the were calm and told me not to worry about it—that they would not charge me. A+ experience all around.
8 years ago (10-12-2017)
I really wouldn't even give this place a 1. I left there Two minutes ago. I made a reservation online and they told me that they didn't have the van I ordered. Instead of giving me a truck with a price match or a similar size the manager decided to say that I made the reservation too late after he so called mentioned it. I am confused because I had just walked in the store. I was on the phone with customer service and they tried to call the store but none of the workers would answer the phone even though we all heard it ringing. On a positive note the customer service lady on the phone was nice I think her name was similar to Reyna. I saw a worker who I didn't know was the manager and told him that customer service is trying to reach the store/ him and he said he didn't have time to deal with them. He wasn't wearing a manager shirt but the lady on the phone said his name was George and a worker confirmed that it was indeed the manager.This place was unprofessional. The First Lady I spoke with was rude and didn't even try to be of service in any way. The manager attitude was sad to me because he should be examplifying leadership. I am disappointed honestly because of the fact that I was in a rush and I had to settle with a pickup truck and still had to pay! Customer service told me to file a complaint and here it is. I just hope that, that store don't give me a headache when I return the key. I hope something changes about their professionalism because that is unfortunate.
8 years ago (24-09-2017)
Good location... horrible accessibility but on the other hand Ross was incredibly helpful highly recommended an all-around nice guy Good luck with the elevator you're going to need it if you get a storage here
8 years ago (22-11-2017)
This facility has a storage units they rent, they have all the moving supplies someone needs, and they have the different sizes trunks you can rent too. This is why I give them four star's. I you will enjoy your visit with them
8 years ago (10-09-2017)
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