U-Haul Moving & Storage of Aurora

Reviews, get directions and contact details for U-Haul Moving & Storage of Aurora

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Moving Made Easier

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U-Haul is the choice for truck, trailer, cargo van rentals and U-Box containers; most offer self-storage, boxes, moving supplies, hitch installations & sales, propane & online reservations.

Address: 1282 N Lake St, Aurora, IL 60506, USA

Phone: (630) 859-8780

Website

moc.luahu@lridbbf430658

State: Illinois

Zip Code: 60506

Update Info

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Reviews

Phoned twice on 7/31/17 to request hitch order and installation. Was told all would be ready on 8/7/17. When I arrived at proper time I was told by manager that there were no parts ordered and there was no one there to install the parts if the parts had been there. I waited a week for nothing. This is not poor service, it is no service at all.

 8 years ago (08-08-2017)

My husband went in to reserve a truck. 3 people were working 2 woman and a man. The guy was already outside and when my husband went in the 2 ladies that were inside went outside leaving him in there alone saying nothing to him. He waited awhile and when nobody came to help he went out to find the 2 women smoking and didnt even bother to help my husband. Crappy service and to get in and out of there is a pain in the neck. Wont ever go there again. Not worth your aggravation.

 8 years ago (12-07-2017)

Set up a reservation for a tow dolly for one, was told it would be available. Arrived and told it was damaged and couldn't be rented. Spent 30+minutes with customer service you find out it was incorrectly marked on system and was fixed but a local dolly. Customer service did not do anything to remedy situation or dissatisfaction.

 7 years ago (22-11-2017)

Good rental place.  Always very busy when I go there.  Which usually means a line.

 8 years ago (16-06-2017)

Nice clean facility with plenty of parking and a nice layout.

 8 years ago (06-09-2017)

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U-Haul Moving & Storage of Aurora

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