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Reviews, get directions and contact details for U-Haul Moving & Storage of Downtown

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Moving Made Easier

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U-Haul is the choice for truck, trailer, cargo van rentals and U-Box containers; most offer self-storage, boxes, moving supplies, hitch installations & sales, propane & online reservations.

Address: 716 Capital Blvd, Raleigh, NC 27603, USA
Phone: (919) 821-1450
moc.luahu@lridbbf050287
State: North Carolina
Zip Code: 27603


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Reviews
Dropped off the truck I rented. Parking lot needs more light to help customers know where to go. Also, the sign to drop keys was very little and on a door that looks like an employee enterence that is away from the main enterence. No idea how the staff is since it was after hours.
8 years ago (01-08-2017)
Terrible experience. Had to downgrade from a 10' truck to a 9' van because they wouldn't have any available when originally I was told they would. Then when I showed up to pick up my van and reserved 2 furniture dollys, they said they were out of dollys. It ended up taking me twice as long to move because of both the inconveniences. I returned the van at 10 pm after they closed and they tried to charge me for an extra day. They also keep charging me the incorrect amount. Way over what I owe. Don't go to this location.
8 years ago (26-07-2017)
Incredible incompetence meets bad attitudes! The staff negligent as well as very unhelpful and not remotely customer-focused. I'm not sure if all U-Haul locations are this bad, but I would strongly advise you to go elsewhere.
8 years ago (14-04-2017)
The staff members were knowledgeable and helped us resolve our issues in a matter of minutes.
8 years ago (29-06-2017)
I had no issues with the staff or the rental itself. The primary issue was the location, size of the parking lot, and difficulty entering/exiting the lot with ease.
8 years ago (10-08-2017)
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