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Reviews, get directions and contact details for U-Haul Moving & Storage of Etna

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Moving Made Easier

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U-Haul is the choice for truck, trailer, cargo van rentals and U-Box containers; most offer self-storage, boxes, moving supplies, hitch installations & sales, propane & online reservations.

Address: 1027 William Flinn Hwy, Glenshaw, PA 15116, USA
Phone: (412) 486-9050
moc.luahu@lridbbf670908
State: Pennsylvania
Zip Code: 15116


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Reviews
I have used this location to move into and out of my apartment. Both times the staff was friendly, helpful and courteous. I didn't get hit with any BS charges, and they are one of tge faster places I have dealt with for processing your rental. (I have moved 20+ times) Most importantly, this is a large, well-stocked location. This matters a lot because U-haul frequently lets you rent equipment (trucks, dollies and trailers) that isn't actually available at the pick-up location, forcing you to go to another site to get your gear, which burns through your free mileage count. Of course, you CAN call and get mileage credit. Because who doesn't love waiting on hold to fix a problem someone else caused while driving a 26' truck in traffic. Anyway, this place is great and they usually have everything you need on the first try.
8 years ago (16-09-2017)
Very organized and professional. Staff are friendly and courteous. They make sure all needs are met and take the time to make sure you understand your responsibilities during the time you have your rental vehicle.
8 years ago (19-10-2017)
One of the best larger Uhaul store's around. Staff is very nice and extremely helpful. We were late on two occasions and it was not a problem at all. Reccomended.
8 years ago (07-10-2017)
I was charged for bogus damage that never occurred. During my rental, the U-Haul was in a minor accident involving it's side mirror and another vehicle's side mirror. Fortunately, there was no damage to the U-Haul. My brother and I both looked over the mirror. There were no scratches, cracks, or dents anywhere. Only a little bit of dirt. I was able to move the mirror with ease and the mirror itself was not loose. When we returned the truck, we told the employee what had happened and he too looked at the mirror. He confirmed there was no damage and it was fine. I have a receipt saying $0 in damages. Two and a half weeks later I received a very vague voicemail from their insurance company Rep West that I owed money for damages to equipment. No mention of what equipment, what was damaged, what the damage was, or how much the cost would be. I called back (So far I've now left a total of 3 messages, they have not once answered a call,) and left a message asking what damages there were because I was told the truck was fine. Days later they finally called back with another message saying the side mirror. Still no info on what the damages were or the cost. I called them back minutes after the missed call and still got a voicemail. I eventually got a letter (that was mailed to my old address) claiming$225 worth of damages. It's no surprise that Rep West's rating is an embarrassing 1.1 stars. I would NEVER recommend that anyone use U-Haul or any company using Rep West. Online complaints for both are endless. There are other companies, just google moving or rental trucks.
8 years ago (25-02-2017)
Very friendly service and gave me a small discount because I gave them a little extra gas than needed at return. Would recommend to anyone and will use them again.
8 years ago (29-06-2017)
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