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Reviews, get directions and contact details for U-Haul Moving & Storage of Up-Town

Address: 4055 N Broadway St, Chicago, IL 60613, USA
Phone: (773) 871-7155
State: Illinois
City: Chicago
Zip Code: 60613


Opening Hours

Monday: 7:00 AM – 7:00 PM
Tuesday: 7:00 AM – 7:00 PM
Wednesday: 7:00 AM – 7:00 PM
Thursday: 7:00 AM – 7:00 PM
Friday: 7:00 AM – 8:00 PM
Saturday: 7:00 AM – 7:00 PM
Sunday: 7:00 AM – 7:00 PM


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Reviews
This place was right down the street from my new apartment. I used their moving truck to life my belongings and embarked on what I consider to be the most stressful move ever. For starters, the reservation for the truck was confirmed as in stock. When I arrived, they didn’t have a truck for me. As a substitute, they wanted to provide me with a huge truck. I declined and told them they need to provide me with a equal substitute. I waited for an hour in the heat, outside, while they scurried looking for a truck. Ultimately I was turned down and devastated because I was supposed to be moving. I went back the next day after booking online and getting confirmation and they finally had a truck for me. No apologies from uhaul at all.
8 years ago (29-12-2017)
In and out, truck was full of gas and clean. Made it easier to fill the gap back up!
7 years ago (03-02-2018)
Can be slow when waiting tor the staff but if you do self chick in and out it's very convenient!
8 years ago (05-10-2017)
The worst! Stay away from these idiots. Three times I had an appointment for a trailer hitch install - three times they couldn't find the parts. But each time before I actually drove over to get the install done I called to verify that they had the parts, and each time I was assured that "this time they really did". The last time they tried to substitute the wrong wiring harness, one that cost 1/3 of the part that I ordered and paid for. Ignorance, thievery or they just don't care. The net effect is the same. Stay away!
8 years ago (10-06-2017)
I have seen some really awful Uhaul places, but this place had their logistics down and the staff was great. Note, I booked on what they said is 1 of 2 of the busiest days of the year. The staff hustled and kept it positive despite being a you know what show for traffic.
8 years ago (06-08-2017)
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