U-Pack

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Address: 414 Maspeth Ave, Brooklyn, NY 11211, USA

Phone: (844) 611-4582

Website

State: New York

City: Lexington Park

Zip Code: 11211

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Reviews

Overall a good experience.  Trailer arrived (both when loading and then unloading) within the specified hour window.  Drivers on both days were professional and courteous.  The driver on the day I loaded even assisted us with some of the more awkwardly large and heavy items.

For the price, hard to beat.  Didn't have to drive a moving truck myself and deal with all that would have entailed (gas, tolls, parking).  And no professional moving company was able to guarantee and day and time for delivery like U-pack did.

However, what you should consider before signing up:

No insurance through U-pack; I advise confirming your home/renters insurance will cover your move.

The freight U-pack loads in front of yours may be dirty/dusty; there was a perceptible layer of dirt across all of my items.

Be sure to protect the bottom of your items; my trailer traveled from NYC to San Antonio, and the resulting vibrations destroyed the casters on the bottom of a refrigerator.

 7 years ago (20-04-2018)

My move from Brooklyn to Georgia was extremely smooth because of U-Pack. The cost was unbelievelably low. I was updated periodically, and the drivers were there at the time scheduled. 
I would definitely recommend U-Pack as one of, if not the most inexpensive, professional movers.

 7 years ago (01-11-2017)

Moved from Brooklyn, NY to Nashville, TN and U-Pack had the best price and shockingly great customer service. I had to call multiple times to update my loading date and each person I talked to was so nice and helpful. They helped me come up with different options when we ran into roadblocks loading the trailer in Brooklyn. I loaded the trailer late at night on a Monday and they sent it out that night. By the next morning, I had tracked it to Pittsburg. I paid to guarantee my things would be ready for me to pick up on Friday and they called Thursday to let me know they had arrived. Everything went very smoothly. I would absolutely use U-Pack again.

 8 years ago (09-06-2017)

U-Pack was great. I didn't end up using them because I went with a furnished place. But I appreciated the quote - less than half a full-service mover even for a Canada to US move, how easy they made it, that I could cancel via email. I had a charge by Moving Staffers (the labor company they can connect you with), but Moving Staffers was apologetic and issued an immediate refund as soon as I made them aware. That counts a lot in my books.

 8 years ago (09-02-2017)

I had a very seamless move from Brooklyn, NY to Montreal, Quebec. They answered all my questions regarding the move, even about hidden fees (which there were none). My bill came to exactly what I thought it would. I was only charged for the space used and for the customs papers going across the border. Pickup and drop off were on time. I'm a young female and was moving by myself. The driver even helped me unpack my belongings even though they are not expected to help you. Great service I would use them again.

 8 years ago (17-01-2017)

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