U-Pack

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Address: 6810 Hull Street Rd, Richmond, VA 23224, USA

Phone: (844) 611-4582

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State: Virginia

City: Richmond

Zip Code: 23224

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Reviews

We have used U-Pack twice for cross country moves. We learned about them from our kids who had a positive experience as well. Their trailers are a good size and provide a lot of flexibility. U-Pack was very responsive and easy to work with. We felt we got good quality and service for a reasonable price.

 7 years ago (01-11-2017)

I pulled my hair out of which company to use.  I surveyed the various companies and finally selected U-Pack because:  they have an established nationwide trucking network, the container was small enough to fit in a parking space (critical at both locations), everything is pretty much done through email and texts, and the ratings indicated they were efficient and offer a lot of customer support.  You can speak with a person at any time and they are very helpful but otherwise it's a smooth automated process from start to finish.  Delivery from coast to coast was 1 week.  The size of the container turned out to be even more important to me ...space for a container was even more limited than I thought and the fact it could fit in a car parking spaced saved me. I can't rate them high enough!  Note, the drop off times are estimates so plan to be flexible...the initial drop off time exceeded the 4 hour window by 1 hour but the subsequent drop was within the first hour of the window.  The issue is that if you're packing or unloading within 1 day it can be difficult to schedule your helpers. Suggestion to U-Pack, enable customer to communicate/text directly with the truck dropping the container.

 8 years ago (20-07-2017)

Moved from VA to MN, U-Pack was very accommodating despite some hiccups on drop off times and arrivals, U-Pack was quick to communicate and were very polite and helpful throughout the entire move. Would recommend using again.

 8 years ago (10-01-2017)

I just moved from VA to OR and used UPack to move my belonging. I ended up with a trailer that was loaded in Richmond VA and sent to Portland OR. The employees at both end were very polite and helpful. If I move again I will be using Upack.

 9 years ago (18-06-2016)

Very affordable. They don't always deliver at the time you scheduled though. My relo-cube was delivered two hours before the time window I requested, so I was not at my apartment. Fortunately they left the cube without my being there. Overall recommend for a long distance move.

 10 years ago (01-07-2015)

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