U.S. Bank Branch

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Address: 2910 Rainier Ave S, Seattle, WA 98144, USA

Phone: (206) 725-8993

Website

State: Washington

City: Seattle

Zip Code: 98144

Opening Hours

Monday: 10:00 AM – 6:00 PM
Tuesday: 10:00 AM – 6:00 PM
Wednesday: 10:00 AM – 6:00 PM
Thursday: 10:00 AM – 6:00 PM
Friday: 10:00 AM – 6:00 PM
Saturday: 10:00 AM – 1:00 PM
Sunday: Closed

Update Info

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Reviews

Every time I have been there for more than a deposit or withdrawal, it seems too complicated for them to complete in one day.  Once I get frustrated and end up going to another location, I am usually well taken care of in a matter of minutes.  The only positive here is the amazing security officer at the door.

 7 years ago (09-02-2018)

Horrible customer service 
I wish i can give them 0 
I went to many banks 
But i never and ever get 
This kind off Cusstomer service

      
      
      
 7 years ago (14-02-2018)

Horrible customer service. when i came to open my business bank account, it took Nicole Higgins almost an hour, she was typing all my information and yawning ( !? ), party all night ? or US Bank don't have free coffee as another bank ?!
Today i came to make deposit, and how lucky, she opened her gate, and looked at me. There was no greeting message, no smile, our conversation last 30 seconds like this :
Nicole : Our system is down, i can make transaction but i am not sure it will go through
Me : uhm....( 2 seconds ) 
Nicole: What do you want to do ? 
Me: I will come back then
Nicole: OK !
My gosh, this lady ruins my day 
One more month, don't want to set up another account, i will try to hang on with them until next year, and never come back, nor refer their service to any of my family members and my customers, ever.

      
      
      
 8 years ago (28-11-2016)

Horrible experience. Nicole Higgins wasted my time to inform me that there was an address issue. Instead of offering any condolences or other ideas, she simply told me to 'find another residence'. If you want insincere and rushed service and to be treated like sales training material, make sure to go to US Bank on Rainier. I look forward to spending time on the phone with corporate to tell them about my visit as well. This woman calls herself a manager yet has the transactional etiquette of a Wal-Mart greeter. Thanks for nothing.

 9 years ago (22-07-2016)

Nicole Higgins saw me nearly breaking down under stress related to my finances. She went out of her way to help me, twice. Thank you. The whole staff has never been anything but friendly and helpful.

 9 years ago (16-08-2016)

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U.S. Bank Branch

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