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Reviews, get directions and contact details for UFB Direct

About

UFB Direct, a division of BofI Federal Bank, is an online bank that offers airline rewards checking for your everyday banking and high yield savings.

Story

UFB Direct, a division of BofI Federal Bank, is an online bank that pays you airline mileage for your everyday banking. Redeem airline miles from participating airline partners with our Airline Rewards Checking account, or open a UFB Savings account to earn interest.

Great rates.
Elevate your savings account rate. Our savings rates consistently beat the national average.

Quality customer support.
Our dedicated customer support associates are a quick click or call away, ready to help and fully committed to your satisfaction.

Easy access, all the time.
You can access your account anywhere you can log in online. Mobile banking 24/7.

Time-saving bill pay services.
UFB Direct customers can safely pay their bills online, all from a single site. It's convenient, easy to use, and it's secure.

Flexible options.
Need to move your money? You can transfer funds between any of your UFB Direct accounts, or you can transfer money to/from your UFB Direct checking account to/from another bank account whenever you want. You can even set up a regular schedule.

Peace of mind, backed by FDIC
All deposit products are FDIC insured through BofI Federal Bank under certificate number 35546. You can learn more about FDIC at their website www.fdic.gov.


Facebook User Guidelines

Thank you for joining us on social media! This page is intended to be a positive environment where people can come together to discuss and discover a wide variety of information. In order to keep our online communities as positive as possible, we have listed a few guidelines below that we ask you to follow.

All BofI Federal Bank social communities, including those of any subsidiaries, brands or divisions of BofI Federal Bank (collectively “BofI”) are moderated, and all comments, videos, pictures, etc., will be reviewed. To ensure exchanges are productive, informative, respectful of diverse viewpoints, and lawful, BofI will review all comments and posts, and will remove posts that fall within the following criteria:

• Spam: Comments focused on selling a product or service, or comments posted for a purpose of driving traffic to a particular website for personal, political, or monetary gain, will be excluded. At times, a user’s comments on our page may be hidden from public view if another community user or Facebook has flagged it as spam.

• Personal Attacks: If you disagree with the content on our page, we’d like to hear from you. We ask that you refrain from personal attacks or being disrespectful of others. Malicious intent and or participation not in the spirit of civil conversation will be excluded.

• Illegal: Posts or comments that might, as determined by BofI in BofI’s sole discretion, (i) violate contractual or personal rights or laws that govern use of copyrights, trade secrets, etc.; or (ii) result in litigation, legal claims, or legal or regulatory action.

• Offensive Language: Comments including, but not limited to, profane or provocative language, will be excluded (which means that hateful, racially, or ethnically offensive or derogatory content, threats, obscene or sexually explicit language will not be tolerated).

• Private or Confidential Information: Please do not provide any specific account details or other personal information. We cannot address specific account issues on Facebook. If you have immediate service needs, please contact our customer service team at [email protected] or [email protected]. If we see a post or comment that contains information that could pose a risk to someone’s accounts or privacy, we will remove it. As this is a public page, you should never post details about your financial situation. BofI will never ask you for your social security number, account information, passwords, PINS, or other private or confidential information on Facebook.

• Threatened or Actual Litigation: BofI will exclude posting comments concerning threatened or actual litigation or disputes between employees and any other person or entity.

Please also consider the following:
• Please keep your comments on topic.
• Please keep your comments clean and respectful. We reserve the right to remove comments that contain profanity or offensive, defamatory, hateful, or abusive language.
• We welcome your feedback about BofI, but please keep it constructive. Multiple comments of a similar nature may be deleted, and you may be blocked from future commenting on the page.
• Do not post comments on the page using fake accounts.
• It is prohibited to use our page to engage in illegal activity, or to post misleading or fraudulent information.
• In addition to the guidelines listed here, we also comply with the Facebook Terms of Use policy as well. By visiting our page, you agree to do the same.
• This page is sponsored by BofI Federal Bank on Facebook.com. Facebook is owned by a third party, and is not affiliated with BofI. You should familiarize yourself with Facebook’s Privacy and Security Policies to understand how your personal information may be impacted. The privacy and information security policies of Facebook differ from those of BofI. Please be aware of your Facebook privacy settings when sharing information. BofI does not have any control over how Facebook collects information, stores information, or how Facebook serves advertisements. Also be aware that Facebook’s terms of use apply while you are on this page.
• Information Disclaimer: Facts, data, information, and other content provided on our Facebook page by BofI are understood to be accurate when posted. BofI is not responsible for any data, content, or information posted by users. BofI cannot guarantee that any content is accurate or complete at all times.
• Facebook may publish advertisements on this page. BofI is not responsible for, and does not endorse any such advertisements.
• No BofI content or comments made by any employees or agents of BofI or any user should be construed as advice or recommendations. BofI does not endorse content posted by our employees who may be unauthorized to speak for us on our social media brand pages, elsewhere on Facebook, or on other third party sites affiliated with Facebook.
• BofI’s Facebook Pages are made available to you for your personal, non-commercial use only.
• If you are an employee of BofI, you are welcome to comment on our Facebook page. Remember that if your comment mentions a BofI product or service, you must identify yourself as being an employee.

BofI reserves the right to change these guidelines at any time at its sole discretion.
BofI reserves the right to modify content, features, or functionality of the Facebook Page(s), to shut down the page, and to limit or deny access to all or part of our Facebook Page(s) at any time, for any reason, without prior notice.

BofI reserves the right to remove any posts, comments, or fans from the page.
All statements and viewpoints expressed in the comments on a BofI Facebook Page are strictly those of the commenter alone, and do not constitute an official position of BofI Holding Inc. or BofI Federal Bank unless they are posted by an authorized representative thereof.

By using a BofI Facebook Page, you agree to be bound by these guidelines as well as any other applicable policies by BofI or Facebook.

Please refer to our BofI Facebook Terms of Use (https://www.bofifederalbank.com/Portals/0/Documents/BofIFederalBank/bofi-federal-bank-facebook-terms-of-use.pdf) and Facebook User Content Guidelines (https://www.bofifederalbank.com/Portals/0/Documents/BofIFederalBank/bofi-federal-bank-facebook-user-content-guidelines.pdf) for more information.

BofI Federal Bank. Member FDIC. Equal Housing Lender. EOE

Mission

“We aspire to be the most innovative branchless bank in the United States providing products and services superior to our competitors, branch-based or otherwise.”

Gregory Garrabrants
President/Chief Executive Officer

Products

Airline Rewards Checking
Savings Accounts
Money Market Accounts
Mortgage Loans
Mobile Deposit
Mobile Banking
Debit Card

Address: 4350 La Jolla Village Dr #140, San Diego, CA 92122, USA
Phone: (877) 472-9200
moc.tceridbfu@ecivresremotsuc
State: California
City: San Diego
Zip Code: 92122


Opening Hours

Monday: 6:00 AM – 6:00 PM
Tuesday: 6:00 AM – 6:00 PM
Wednesday: 6:00 AM – 6:00 PM
Thursday: 6:00 AM – 6:00 PM
Friday: 6:00 AM – 6:00 PM
Saturday: Closed
Sunday: Closed

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Reviews
This is the most difficult bank with which to open an account. The account opening took weeks, the website is not user friendly & then it took weeks to fund the 'dang' account WOW! You will need a lot of patience to deal with this online bank!
7 years ago (14-02-2018)
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