Ulta Beauty

Reviews, get directions and contact details for Ulta Beauty

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As the largest national beauty retailer, Ulta Beauty is All Things Beauty, All In One Place. With 20,000 loved products and in-store beauty services (hair, skin, brows), it's a must-go among makeup stores.

Address: 1278 S Amity Rd, Conway, AR 72032, USA

Phone: (501) 504-2533

Website

State: Arkansas

Zip Code: 72032

Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 11:00 AM – 6:00 PM

Update Info

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Reviews

I had my hair fixed by Kelsey...she did such a good job! I am thrilled, Thank you Kelsey!
I wanted an appointment to return...they said the system would text me my appointment date several weeks from now? So we will see... Do I make a return visit?
I also wanted to know what all the products were they used in my hair... I am still waiting for that answer.

 7 years ago (22-01-2018)

Once I moved to Conway, I had to start coming to this Ulta location instead of driving to my home store thirty minutes away. There, I never had any issues. This location however is THE WORST. I was never greeted, and the entire 30 minutes of me being there I was followed as if I was stealing (even though I had the products in my hand and completely obvious). Then when I tried to return a product I used maybe two or three times, the lady at the counter said that I used way too much of it (very rudely). The bottle was almost COMPLETELY filled. She shoved my stuff back to me and just stared at me. Ulta’s website clearly states that it has the best return policy, but this location chose to ignore it.

 7 years ago (17-01-2018)

Tl;Dr version: Great shop if you know what you are looking for. If you need help from the staff, better go on to Sephora. 

The service here was abysmal. Staff appeared to be frustrated  by the very notion of helping customers. My friend needed help finding a foundation, once the right color was chosen they discovered the color id had been wiped off of the tester bottle. Wow. How old was that tester? Ick. When the seemingly "exhausted/bored/overworked/underpaid" employee "color matched" the foundation, assuring us it was the correct one, we purchased and left. It was not the correct foundation, so another trip had to be made to get the right one. Time wasted unnecessarily for the customer bc of a careless mistake by the staff.

Otherwise, the selection was great, as expected for this nationwide retailer. The clearance items were priced well and i was able to try some brands I wouldn't normally purchase at regular price.

 7 years ago (07-02-2018)

Fairly good selection. The cashier was very nice. Good parking too.

 8 years ago (26-11-2017)

Poor Customer Service. I was not acknowledged at all during my visit to this store. I wasn’t greeted when I entered, I was there for at least an hour and never got asked once if I needed help. 
Only one makeup station was fully stocked -they didn’t even have tissues at all the stations to remove makeup.

 8 years ago (21-10-2017)

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