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Reviews, get directions and contact details for Ulta Beauty

Ulta Beauty

Story

As the largest national beauty retailer, Ulta Beauty is All Things Beauty, All In One Place. With 20,000 loved products and in-store beauty services (hair, skin, brows), it's a must-go among makeup stores.

Address: 3541 28th St SE, Grand Rapids, MI 49512, USA
Phone: (616) 285-7024
State: Michigan
City: Grand Rapids
Zip Code: 49512


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 11:00 AM – 6:00 PM


related searches: Sephora, Ulta grandville, Ulta Near me, Sally Beauty, Sephora Grand Rapids, Ulta Alpine, Ulta coupon, Ulta 580
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Reviews
Go to a different store!!! Wanted to get some makeup for Valentine’s Day to look good for date night. I do not wear makeup normally, so I watched a makeup tutorial online to learn what I would need. I wandered around the store for 10 minuets with no staff asking if I needed assistant or anything, but found what I needed. I picked out a foundation color that matched my skin tone, but wasn’t sure what concealer needed to be paired with it. I had to walk to the other side of the store to where two employees were standing, talking and do nothing (they saw me approaching and averted their eyes from me) I asked them if the concealer and foundation number needed to match. One employee replied “yeah” and that’s all she had to say, I was hoping the girls would have offered to help me find what I needed, but they just stared in awkward silence at me until I walked away so they could start talking again. I returned to the makeup section only to be confused and wandering more, but still no employees to help me. I even looked around the store and none of the customers appeared to have any staff anywhere near them, like we’re all a plague to them. I finally picked out what I believe I needed and the cashier wasn’t much help either. She never asked if I found what I needed, only started scanning in silence. Final verdict: all the employees here are horrible workers that don’t want to help the customers.
7 years ago (26-02-2018)
I have always loved ulta. However, everytime I go there there the employees are RUDE, and always seem to have an attitude. There are employees standing around chatting in a circle, and I feel wrong for interrupting to ask for help. I cannot believe the customer service.
7 years ago (28-12-2017)
Wow did that just happen.. I set an appointment up for me and a friend to get our hair done I sent the lady pics of what I wanted and she gave me a price quote of $130 so I said OK I'll give or take $20 .. Just incase it was a little more.. So not only did we drive up there when we go there she told my friend's couldn't even do what she wanted... Then proceeded to tell me my hair would cost $282 .. Wait.. What just happen.. SMH not going to happen thanks for waisting my time.
7 years ago (07-01-2018)
Biggest selection of beauty products love this store
7 years ago (01-05-2018)
Staff seems to be uneducated on products, no one ever says hi when I first walk in, I always have to approach an associate when I need help and it seems like it’s a burden when I ask. I always see a group of workers huddled up talking when they could be helping a customer. It’s just very unprofessional and uninviting.
8 years ago (17-10-2017)
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