Ulta Beauty

Reviews, get directions and contact details for Ulta Beauty

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As the largest national beauty retailer, Ulta Beauty is All Things Beauty, All In One Place. With 20,000 loved products and in-store beauty services (hair, skin, brows), it's a must-go among makeup stores.

Address: 1751 WP Ball Blvd, Sanford, FL 32771, USA

Phone: (407) 321-0854

Website

State: Florida

Zip Code: 32771

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Reviews

Love Ulta, but NOT this location! Visited today,so sad,it seems  the associates  have no concept of how to greet customers. We are not an inconvenience, but rather the reason they have a job. Ladies,please do better, a simple hello wouldn't kill you.

 8 years ago (01-11-2017)

If I could give 0 stars I would! There lack of customer service is why I will NEVER be back. I had an appointment in which my stylist called in so instead of finding a different stylist to sub in they cancelled my appointment when I showed up....NO CALL NO EMAIL. What a joke. That's what you get second rate stylists -second rate service.

 8 years ago (13-10-2017)

I just got home from one of the  most disappointing experiences at Ulta I have ever had. I'm not normally one to peep about anything ever, however I feel so disrespected right now. I went to this Ulta location because it was the  closest location to me and I had done my online reserch for a particular brand that I was interested in purchasing. Instead of purchasing online I decided to go instore. As I approched the till, I was assisted by a young man. He proceeded to ring up my items and I noticed on the screen that the products that I was purchasing at the time that was buy 1 get, get 1 50% off was not ringing up properly. I then asked the young man if the products were indeed buy 1 get 1 50% off, and in a rude manner said no. I  told him that online the products were discounted and I was sure that brand had stickers marked on those products and he still in a rude manner said no. Instead of simply asking some assistance from a co-worker to double check the discount, I had to remove myself from the line to remove one of the stickers that said buy 1 get 1 50% off!!!!! Once I retrived the sticker, I had to wait back in line. Needless to say, I will probably never return to purchase any items from that Ulta location again.

 8 years ago (14-09-2017)

I've made 2 eyebrow waxing appointments. Showed up to them only to find out the specialist was either not in, or cancelled. I was not notified or given a follow-up appointment. There was no "I'm sorry for your inconvenience." Sales associates don't look happy either. It's as if they dont want to be there. I  do not recommend this location.

 8 years ago (24-04-2017)

I had an appointment with Brenna today which was booked in advance online. I came in around 6:50pm for my 7pm appointment. The stylist came out and didn't have a clue about my appointment. She couldn't fit me in today because her previous person took longer than expected... first time going there to try their services and the last time I'll be attempting to try their service. Very disappointed.  
It was too late to get anyone else to see me and it was a waste of my time. 
I would have been nice to have been notified in advance. 
I will not be recommending anyone to this location.

 9 years ago (21-01-2017)

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