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Amtrak Station - CHI

  1. Near West Side
  2. Illinois Train Station

Reviews, get directions and contact details for Amtrak Station - CHI

Address: 225 South Canal Street, Chicago, IL 60606, USA
Phone: (800) 872-7245
State: Illinois
City: Chicago
Zip Code: 60606


Opening Hours

Monday: 5:30 AM – 12:00 AM
Tuesday: 5:30 AM – 12:00 AM
Wednesday: 5:30 AM – 12:00 AM
Thursday: 5:30 AM – 12:00 AM
Friday: 5:30 AM – 12:00 AM
Saturday: 5:30 AM – 12:00 AM
Sunday: 5:30 AM – 12:00 AM

Update Info
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Reviews
Architecturally speaking, Union Station is amazing! You can even contact the Chicago Architecture Foundation for a tour of Union Station and the surrounding area. Check their website for details! I also like the Amish who sometimes sell their food at the station. They are really sincere and the women always smile when you make eye-contact. I appreciate that I can grab McDonald's at the station really quick and jump on my train. But it bugs me having to walk through bums at the entrance of the train station. They are always there & always asking for money. Being asked for money makes me feel uncomfortable. While Chicago Police does their best to keep them out of Union Station, there was one time a man asked me for my change as I walked out of McDonald's with my food in one hand, my purse and cell phone in the other. I just want to be left alone to catch my train. The homeless shelters in & around Chicago offer food and shelter. No one has to be asking me for money.
7 years ago (17-02-2018)
In my experience, I found every Amtrak member courteous and helpful. Union Station is very clean, and is a pleasant place. The decor during the holiday season was a really nice addition, and the Grand Hall was truly amazing. The entire building itself is huge! So many places to go inside. When I first arrived, it was more like an airport than a train station. Union Station has so many accommodations including a decent lounge to wait in (or sleep in) and vending machines, a food court area and a gift shop/convenience store.
7 years ago (16-12-2017)
Most confusing train station ever. No sales clerk no information open on Monday 10:00o’clock. The waiting area is the Great Hall, but who if not the local people does know that? Only signs to Great Hall. The Great Hall is very loud and ugly due to renovation. You can’t hear the announcements because of the loud renovation. Food court is not pleasant because people are rushing by the tables to catch their trains.
7 years ago (16-04-2018)
A very busy station which I liked. Clear instructions or board signs. Several departure and arrival boards are available. Though the place is crowded, I couldn't see queues at all in the station to purchase the tickets. Self ticket vending machines were available. Staff were supportive and friendly. Only concern I had was there were no enough chairs or benches to sit near the track.
7 years ago (16-02-2018)
Huge place with thousands of travelers everyday. Happy to assist staff, locker availability, equipped with Amtrak Police. Food court is good enough. Meanwhile, the con is that you'll find a few beggars inside the building. Stay vigilant!
7 years ago (20-04-2018)
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