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Reviews, get directions and contact details for United States Postal Service

Address: 836 SE Business Way, Bend, OR 97702, USA
Phone: (800) 275-8777
State: Oregon
Zip Code: 97702


Opening Hours

Monday: 10:00 AM – 3:00 PM
Tuesday: 10:00 AM – 3:00 PM
Wednesday: 10:00 AM – 3:00 PM
Thursday: 10:00 AM – 3:00 PM
Friday: 10:00 AM – 3:00 PM
Saturday: 10:00 AM – 1:00 PM
Sunday: Closed

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Reviews
I am revising my (negative) review after stopping by this location today to track down a package that has been "somewhere" since last week. The person who helped me today was very nice and apologetic with something that is not in her control. She contacted the postal carrier and I don't know what else ... which resulted in the package being delivered to my house about 2 hours later. I think other negative reviews are like mine was, simply out of frustration with the postal service in general. This particular location does not have a retail counter, but is only for picking up mail you get notices on, and dropping off mail that is already stamped/metered. So in context, I have to give this location four stars based on my experience with them today.
8 years ago (19-12-2017)
Showed up to the window closed, the sign says "ring bell" so I did, and a woman behind the door says "no one's home!" But soon after opens the window with an attitude that I'm bothering her (at her job). I hand her my packages (one too large for the slot) to send out - hours before the mail next goes out, which is at 2 or 2:30 as the sign says. She takes them with a "k" and closes the window and they've yet to be scanned in 8 hours later. Are they sitting in a pile somewhere being ignored on purpose because I inconvenienced her? I can't trust this place, it's always weird and they act like they're being put out by customers. Well, don't take customers then and just be a mail center, or buck up and do your job.
8 years ago (08-11-2017)
The worst post office ever! Our carrier delivers our mail once or twice a week!!! Won't ever deliver packages and then doesn't let us know when the have arrived at post office! And then when we finally get the slip it's a month later and the slip has the wrong date on it! Have witnessed him throwing packages! Friends have had packages broken! Terrible post office they never do there job right!!! Management should be fired they obviously don't know how to run it!
8 years ago (22-07-2017)
I asked for my mail to be held so that I could pick it up at the end of my vacation. I go in when I get home and it's not there for me to pick up. Instead it's in the truck and I have to wait until the end of the day to get it delivered. Why have the option to pick it up at the post office if you're not going to follow that instruction? This is not rocket science, folks. Read and follow the instructions. This has happened twice now, and when I ask for an explanation at the counter I get nothing but rudeness. I'd call and complain but they don't answer the phones. No wonder the USPO is going broke!
8 years ago (07-08-2017)
My package suppose to arrive today. Usually the carrier come here early afternoon but still Not! My trucking says, 7:49 AM Out for delivery Bend, OR, US But Not! It's almost 5 pm now! My package all day long with carrier? Can't believe this!
8 years ago (24-08-2017)
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