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Reviews, get directions and contact details for United States Postal Service

United States Postal Service
Address: 133 Washington St, Dover, NH 03820, USA
Phone: (800) 275-8777
State: New Hampshire
Zip Code: 03820


Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: 8:30 AM – 12:30 PM
Sunday: Closed

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Reviews
I had gone into the post office and told the woman behind the counter that I had not received mail in 2 weeks. She asked if the delivery man could access the box. I told her that I could reach it from the street. Doesn't the post office notify you in any way if there is a problem. NO was her answer. I gave her all my information and the postmaster was to check with the driver and I would get a phone call. NOTHING happened. I have been 5 days without my medication. I called the prescription mail service and they have a note from the POST OFFICE that they tried to deliver it on the 6th and COULDN'T REACH. The post office can notify the sender but not the RECEIVER? I also know that I am missing other mail. Where is your customer service? I cannot get my meds today because it is MLK. I hope that I have no health problems due to your lack of due diligence. You wonder why people are seeking other ways to send items, THIS IS WHY.
7 years ago (15-01-2018)
Maybe the most pleasant post office experience I've ever had despite visiting the week before Christmas. One clerk even helped me stamp my envelopes!
8 years ago (19-12-2017)
I visit the post office at least once a month, and I'm always happy to see Marty and chat with him. All the clerks are incredibly sweet and great at their jobs. One time I went to pick up a letter that needed to be signed for, and at first they couldn't find it because it had been addressed to my boyfriend's old address. The manager personally went to look for it and updated me at every juncture, while the clerks busily took care of the other customers to make sure I wasn't holding up the line. The letter was found, and I walked out with a smile on my face.
8 years ago (04-02-2017)
Such courteous and professional staff! These people make it enjoyable to wait to mail a package.
8 years ago (12-08-2017)
Horrible customer service. This morning (5/12/2017) I purchased a stamp from the self-service machine in the Dover NH Post Office lobby but the stamp got stuck in the machine. I spoke with 2 employees, who told me the postmaster was "too busy" on his computer to come out and help me. The postmaster also refused to give the keys to another employee to open the machine and retrieve my stamp. I waited for 30+ minutes but needed to leave because I was late for work. I did not get the stamp I purchased because the postmaster refused to assist me. His behavior, by way of his absence, was extremely unprofessional and shameful. By the way, the Dover Post Office needs to fix their stamp machine so customers do not have to bother the overworked postmaster.
8 years ago (12-05-2017)
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