United States Postal Service

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Address: 12 Schalks Crossing Rd, Plainsboro Township, NJ 08536, USA

Phone: (800) 275-8777

Website

State: New Jersey

Zip Code: 08536

Opening Hours

Monday: 10:00 AM – 4:30 PM
Tuesday: 10:00 AM – 4:30 PM
Wednesday: 10:00 AM – 4:30 PM
Thursday: 10:00 AM – 4:30 PM
Friday: 10:00 AM – 4:30 PM
Saturday: 8:00 AM – 1:30 PM
Sunday: Closed

Update Info

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Reviews

I came in b/c it was on my way. Never been here before. I had 6 envelopes to mail filled with trading in hard plastic sleeves. Each envelope was already a fixed w/ a forever stamp. However I was concerned about two of the envelopes they were thicker and heavier than the others and I figured they probably needed extra postage but I didn't know how much. I asked about those two envelopes but the woman at the counter picked up one of the other four and told me that none of them could be mailed as is because they were "not then mumbled something else about it not going through the machine properly. I told her I wasn't worried about those because I had literally mailed hundreds of identical envelopes over the years from many different locations without any trouble. She insisted each one would cost an additional $0.42. So basically double the regular postage. When I repeated (quite politely, I might add) that I really did know that there would not be any trouble with those four thin envelopes, she ignored me and insisted once again that she needed to charge me extra. So I grabbed all 6 envelopes and left. Went straight to the Princeton Post Office and mailed them all without any difficulty in a matter of seconds.

I understand that there may be some weird rule which is open to interpretations, but I also understand how decent human beings are supposed to interact with each other. This was not one of those occasions. I will not be going here again regardless of whether or not it's convenient.

 8 years ago (21-09-2017)

I don't understand why the reviews are so negative. I live in West Windsor, people in this office are so much friendlier and faster than WW. I always prefer to come here than go to the WW place.

 8 years ago (21-12-2017)

I moved to Plainsboro mid December to an apartment complex. It is now April and I have yet to receive any mail. Back in December I went to get the key to my mail box and get my paperwork done, the lady takes down my old address and hands me a key and says bye. She never filed any paperwork for me so when I called customer service they were as confused as I was. That was in February. After talking on the phone for over an hour and filling out the paperwork online, I STILL HAVE NOT GOTTEN ANY MAIL OR PACKAGES. Over $300 worth of purchases that have been "delivered to my mailbox" are gone and now way past their return dates. Anything that is too big for the mailbox is delivered to my doorstep yet my mailbox is alway empty. I think these people are the most useless people that hate their lives ever. Even the post carriers are rude and blow me off when I ask them. No one seems to care at that post office and it is disgusting.

 8 years ago (03-04-2017)

I don't understand why there are so many poor reviews for this post office... I've lived in the area for 6 years and I've never had any issues other than long lines (considering that our town is primarily condos, apartments, and townhouses, it's no surprise you might wait in line -- especially in the afternoons when everyone is off work). 

The staff has remained the same the entire time I've lived here and despite how rude people are to them, they still manage to smile. If you make eye contact, say hello, and just generally exhibit good manners, you might find the staff to be rather friendly. 

I've put holds on my mail several times while traveling and one time I was even delayed out of the country and the staff was nice enough to make an exception for me and held my mail for 2 months instead of the 1 month permitted by their policy. 

I have had countless packages delivered to me over the last 6 years from all over the world and not once has a package gone missing. I've even had a few times where someone sent cash in the mail (no idea why) and it got to me safely every time. 

There's a rather small staff at this location compared to others and our town is overpopulated with all of the apartments, condos, etc so of course, sometimes your package might be late by a day or you might have to wait in a long line, but considering the number of people they serve and the number of people on the staff, I'd say they do a good job. And with all the terrible things people have said in these reviews and even personally insulting people, I am amazed these folks still find a smile every day when they come to work.

 8 years ago (24-05-2017)

I have to mail letters every month-2 months. Never had a problem here. Don't act like an entitled prick like most people and the employees will be very friendly. It seems everyone gets pissed off that they have to wait in line but ask them if they'd rather pay 2-5$ extra for every piece of mail and they'll quickly swallow their tongue.

I believe Al is the manager. He helped me out with a delivery issue promptly and with great care for customer satisfaction.

Luis is the big white dude and he might seem grumpy but he's not. He's a cool dude, you're there to mail and then to get the *** out. He told me to have a nice day, that's enough customer satisfaction for me.

The three ladies are nice as well. I've seen the same employees for almost a year now. Golden Rule: Treat others how you would like to be treated and you'll find this place to be 4-5 star establishment.

 9 years ago (19-09-2016)

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