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Reviews, get directions and contact details for United States Postal Service

Address: 1355 Old Courthouse Square, Martinsburg, WV 25404, USA
Phone: (800) 275-8777
State: West Virginia
Zip Code: 25404


Opening Hours

Monday: 8:30 AM – 6:00 PM
Tuesday: 8:30 AM – 6:00 PM
Wednesday: 8:30 AM – 6:00 PM
Thursday: 8:30 AM – 6:00 PM
Friday: 8:30 AM – 6:00 PM
Saturday: 8:00 AM – 2:00 PM
Sunday: Closed


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Reviews
The absolute worst post office on the face of this planet. Avoid it if you can. Always a long line with one worker. For instance it's 10:30 am today, line practically to the door and one worker. I overheard the girl say the other girl was at lunch. At 10:30 am? Really?! And it's ALWAYS like this!
8 years ago (27-09-2017)
I'm curious how someone puts a package in a mailbox that's doest have the address on said package. This is pretty simple. Not to mention the woman who delivers our mail has been seen dropping packages. In fact, I've confronted her about it and her response to me was, "I'm doing my best." Is "your best" you mean not taking the extra two steps around the bush and place the package on the ground versus leaning over said bushes and drop the package? I don't think they teach that in training and I get people have bad days and all but dropping packages and placing mail in the wrong box is down right lazy and unprofessional. It also reflects poorly on the USPS and those who do give a damn about their job and the quality of work.
8 years ago (22-11-2017)
Yes, this Post Office is usually very busy with few clerks, so this is not a place to go to if you are in a hurry. However, during my visit, I arrived to a line at the door. There were three workers total and they were running around trying to get everyone taken care of. They apologized profusely for the wait. The girl at the counter, Alexa, was very pleasant and trying to get people through as fast as she could. If people paid attention, they can tell that those employees are overworked and on top of that, have to deal with irritated customers because they have to wait in line. I've worked in customer service so I know how it is. My advice to people is if you're in a hurry, go to a different Post Office.
8 years ago (06-11-2017)
Great knowledge and customer service shown from the cashiers Alexa and Monica. I run my own online store, shipping is one of the most important parts of my business, I never had any package lost and they always have been delivered on time (2-3 days) Thank you!
8 years ago (19-12-2017)
Horrible place and Workers treat you like your scum. I payed for 2 day shipping and they can’t even get that Right. IDIOTS!!
8 years ago (21-12-2017)
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