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Reviews, get directions and contact details for United States Postal Service

United States Postal Service
Address: 205 Ambrose Dr, Ranson, WV 25438, United States
Phone: (800) 275-8777
State: West Virginia
City: Ranson
Zip Code: 25438


Opening Hours

Monday: 8:30 AM – 4:30 PM
Tuesday: 8:30 AM – 4:30 PM
Wednesday: 8:30 AM – 4:30 PM
Thursday: 8:30 AM – 4:30 PM
Friday: 8:30 AM – 4:30 PM
Saturday: 9:00 AM – 12:00 PM
Sunday: Closed

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Reviews
Worst post office ever. I have used this post office for the last time. Came to pick up a package they were holding then said they didn't have it. I also called a few times and it just rang. I went over there and they said they were using the line for a conference call. Closes at 4:30 with a sticker over it that used to say 5. All separate instances.
7 years ago (16-04-2018)
Requested a hold on mail as I was out of town for a couple of weeks. Mail was supposed to be delivered the first weekday I was back, didn't get anything, assumed there wasn't much mail. Held mail was delivered yesterday, three weeks late! There were important papers in there that I was waiting for... Absolutely terrible Update: mailed two checks out at the end of Oct. I was contacted by one of the individuals asking where their money almost a week later. Both checks never made it to the recipients. It's now almost two months later and they are both nowhere to be found. They have not been cashed or deposited. I can only assume they are lost in the mail system somewhere
8 years ago (21-12-2017)
In the three years of having mail delivered by this office, I've never received misdelivered mail from a carrier. Although I've had one instance of a misdelivered package, the problem was fixed quickly and found its way to the correct porch after I talked to the postmaster. As far as parcel deliveries go, both of the regular carriers I've had as well as their substitutes do well. My current housing requires walking up two flights of stairs and packages are always left neatly aside the door with carriers even knocking. As a carrier in Virginia myself, I'm pleased with the service I am given here. To all other Ranson and Charles Town customers, be sure to appreciate your carriers and perhaps offer a water bottle to them once in a while.
8 years ago (21-12-2017)
I've been trying to get a hold of them for days.. Each time I am on hold for an hour and no one answers.
7 years ago (09-02-2018)
Usually the staff are courteous and easy to work with. However, after my mail was misdelivered, I contacted the office with my information and was promised a call by a supervisor. This call never came. My package is still missing and there are zero answers.
8 years ago (10-04-2017)
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