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Reviews, get directions and contact details for United States Postal Service

Address: 204 SW 5th Ave, Portland, OR 97240, USA
Phone: (800) 275-8777
State: Oregon
City: Portland
Zip Code: 97240


Opening Hours

Monday: 8:30 AM – 5:00 PM
Tuesday: 8:30 AM – 5:00 PM
Wednesday: 8:30 AM – 5:00 PM
Thursday: 8:30 AM – 5:00 PM
Friday: 8:30 AM – 5:00 PM
Saturday: Closed
Sunday: Closed


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Reviews
Routinely not open at their posted time of 8:30am, causing delays in mail retrieval to businesses... For a "post office" this is totally unacceptable.
7 years ago (16-02-2018)
A package was lost, and I went to this location for answers because the tracking website doesn't have any customer service contacts. Turns out that location didn't have the package, but all they kept saying was to go to my ZIP codes post office and not saying why, and not even trying to find out what happened. As far as investigating, the manager read me word for word off the USPS tracking sheet, which was pointless because I had showed her the site to give her the tracking number on my phone. They were quite unhelpful and although the counter worker and manager used polite words, their tone definitely was not.
7 years ago (15-11-2017)
Quick and friendly service. Parking can be a bit tough to find.
7 years ago (29-11-2017)
This is the WORST post office in Portland; they only ever have 1 person working... so the wait is at least 20-25 mins, the staff is always rude and snarky. If they really hate their jobs that much they should get a different one. I would think customer service would be part of the qualifications for working there but clearly not here.
8 years ago (20-07-2017)
Poor customer service. The guy who helped me was all over the place in terms of the advice he was offering me and kept assuming he knew what I wanted, when he really did not, at all. My main goal for mailing my package was for it to arrive as quickly as possible, and he kept pushing me towards the most economic solution, which would mean it would arrive after the holidays. I expressed repeatedly that that is not what I wanted, and eventually just left, because I wasn't getting what I needed. Sorry, but I'm going to Fedex after work instead... Also, there was a big line and only one person working there, so I waited a long time during lunch for nothing! :(
8 years ago (16-12-2016)
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