United States Postal Service

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Address: 130 Village Dr, Portland, TN 37148, USA

Phone: (800) 275-8777

Website

State: Tennessee

City: Portland

Zip Code: 37148

Opening Hours

Monday: 8:00 AM – 4:30 PM
Tuesday: 8:00 AM – 4:30 PM
Wednesday: 8:00 AM – 4:30 PM
Thursday: 8:00 AM – 4:30 PM
Friday: 8:00 AM – 4:30 PM
Saturday: 9:00 AM – 12:00 PM
Sunday: Closed

Update Info

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Reviews

Honestly, I'm not sure how to review. When I lived outside of town (but still had a Portland address) I never had any issues. But since I've lived essentially in town, I've had plenty. Examples are: never receiving items (had to look up tracking and find that the worker took them back to the office, citing things were in the way--but there *weren't,* seemingly they just didn't want to mess with the packages. This was on two different occasions too, and I had to go claim them. The kicker is, they didn't even leave a slip or note of ANY kind either time to tell me I had items waiting), mailbox being left open or cracked, complaints written on letters that items were impeding them from delivery (please again note, this wasn't the case! We think perhaps the last homeowner--we have been here less than a year--and the postal worker must have had some kind of beef), and more. 

Presently I've been waiting a month for a package that probably should've been here two weeks ago. This time, the package has no tracking. I'm really not surprised if it has been purposefully not delivered out of...malice? Indifference? I've seen more than one person delivering on this route, so I can't say which one is the "offender," if you could call them that. Some of them seem nice. 

The phone system if you try to call is not terribly helpful, and my schedule doesn't let me frequently get to the office in time, so I'm out of luck I guess. WHEN I DO GO, the workers out front seem incredibly nice. 

But since the delivery part is what we rely on, I've got to score for that. Intentional withholding of my packages and sending little messages for no reason on my mail is...confusing. The only other explanation is if they're getting misdelivered to a house in the area who does leave things in the way of the mailbox, and the occupants returned our letters a couple of times. But in that event...it is still the USPS worker messing up.

I'd like to leave more stars for their work at my last address, and how nice they seem in office, but...well. If they're messing up half of their goals (delivery) essentially in town like this, that's a flub that can't be overlooked.

 7 years ago (26-02-2018)

My mail carrier is very lazy!  I order packages regularly and if they do not fit in the mailbox they leave a letter to come pick it up from the post office. I am home during the day and he just simply doesn't feel like coming up the drive way.  It's very irritating.

 7 years ago (03-10-2017)

Sometimes they just don’t deliver mail. Normally you would just think you didn’t get any that day but when you put mail in the box and put the flag up and then 24 hours later it is still there, they didn’t come. Kind of funny, I watched them deliver to the houses across the street but they didn’t come to our side.

 7 years ago (09-02-2018)

They seem to listen to problems with the carriers. I had a carrier who would deliberately taunt my large dog when we put her out on her lead to go to the bathroom.  He would yell and growl at her and had even been caught throwing things at her. When my ex husband approached him about this he denied it and said that we had better well keep her tied because she was obviously aggressive.  We told him that she was very sweet and was possibly going to be licensed as my service Dog. My ex-husband did tell him that being aggressive with any animal could cause the animal to be aggressive.  He told him that she was well trained to stay where she was, but, being a very large dog,  could probably snap the lead if provoked. We complained about him at the post office and got a new carrier within a couple of days. She even brings dog treats!

 8 years ago (10-02-2017)

helpful friendly people, great customer service

 7 years ago (22-10-2017)

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United States Postal Service

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