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Reviews, get directions and contact details for United States Postal Service

United States Postal Service
Address: 4048 NE 122nd Ave, Portland, OR 97230, USA
Phone: (503) 251-0652
State: Oregon
Zip Code: 97230


Opening Hours

Monday: 8:30 AM – 5:00 PM
Tuesday: 8:30 AM – 5:00 PM
Wednesday: 8:30 AM – 5:00 PM
Thursday: 8:30 AM – 5:00 PM
Friday: 8:30 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

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Reviews
Does anyone EVER pick up the phone? Shipped off 3 identical packages with 3 different tracking numbers - 2 of which arrived. 1 says it was shipped almost a year ago (I mailed these on Tuesday, 1/2/18), so clearly they've reused a tracking number (I took a photo of it, so I know it's right). That 1 package hasn't arrived at the facility to which it was shipped to ... and I can't get ANYONE to answer the GD phone.
7 years ago (04-01-2018)
Our community mail box was broken so we've had the displeasure of picking up our mail in person at this post office twice a week for the last 3 months (box still not fixed). Amazing how bad the service is here! They have zero training on how to diffuse an upset customer and make them feel valued. Every time I go in I leave shaking my head at how rude and incompetent the employees are while listening to others. Regularly, they can't find my mail or say nothing is there even though I get handfuls of mail each day. They don't care how long the line is or how long it takes to wait. Worst is their inability to deal with upset people. They keep trying to convince me to get a PO box but why would I want to go through this every time I get a package and drive 3 miles from my home to get mail? I think it's a little suspicious that my box is taking so long to fix and they keep pushing a PO box.
7 years ago (17-01-2018)
I've had so many issues with this post office. They seriously do not train their workers how to deal with peoples packages and how to deliver them properly. This place should be shut down or should get proper training before hiring employees. Now I have to send my packages to my parents house because that's a more reliable and trustworthy post office.
7 years ago (18-11-2017)
I would put 0 stars if I could. Avoid this post office. I dropped of a package on Friday, and on Tuesday it still hadn't been scanned. I was like ok, probably the holiday. Yesterday it still hadn't been scanned so I tried to call twice and no one picked up. So I went in to figure out why it hadn't even been scanned yet, and the guy at that office said it was at the office in Beaverton. Well I did some investigating and surprise, it never made it to the Beaverton office. This was after trying to call the Beaverton office but no one ever picked up that phone either. What is the point of post offices having phones if they never answer them? Anyway, I drove out to the Beaverton office as one last attempt and they said it never left the office I dropped it off at. So one of them lied to my face, and I'm pretty sure it was this office. At least the lady at the Beaverton office was friendly. It's one thing to not know where a package is; it's another to lie straight to my face about it and make me waste my time trying to get in touch with the other office. It takes a lot to make me mad, but I cannot understand why the post offices in this area are so incompetent.This is the first time I've ever had a problem like this, but after looking at the google reviews for both offices I'm not very optimistic that the package will ever reach my customer... review after review of people who are in the same situation as me. Idk how it's even legal to run a business like this. Makes me so frustrated!
7 years ago (18-01-2018)
Been coming here almost every day for four months now as I have a PO Box. It is ALWAYS understaffed at the service windows. There is ALWAYS a line, usually at least 5 to 10 people deep and only one or two overworked people manning the service windows. They are always friendly and professional, but the line is just ridiculous. So far this PO has lost or misplaced 4 of my packages. Tracking numbers say they are here, but they get hung up somewhere in the building and I don’t get notifications that they have arrived. Two actually got returned to sender...addressed exactly correctly to me.
7 years ago (06-11-2017)
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